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“Great refresh made to Sun City” 4 of 5 bubbles
Review of Cascades, Sun City

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Cascades, Sun City
Ranked #4 of 6 Hotels in Sun City
Johannesburg, South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great refresh made to Sun City”
4 of 5 bubbles Reviewed 21 December 2016

Although the room has not been refurbished, the hotel lobby, entertainment center and valley of the waves upgrades have been refurbished and make this an extremely enjoyable experience. The Cascades has a heated pool and a normal pool that are extremely enjoyable.

  • Stayed November 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mergs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopewell D, Manager at Cascades, Sun City, responded to this review, 23 December 2016
Dear Mergs

Thank you for giving us feedback on your recent stay at the Cascades hotel. I am pleased that the refurbishments that have taken place in most public areas have been well received and enjoyable experiences created for you.

Once again thanks for your support.

Kind regards

Hopewell Dlomo
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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573 reviews from our community

Traveller rating
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    108
    44
    44
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Johannesburg, South Africa
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 20 December 2016

This hotel was built in the 90's and hasn't really moved on from there. Bathrooms, furniture and fittings are very dated, and now more in tune with what you'd find at a basic hotel versus a 5 star hotel. The only saving grace was the Smart TV in the room.

The Peninsula restaurant struggled with the breakfast rush, running out of bowls on one morning and the buffet was not replenished timeously.

It is probably the best located hotel in the Sun City complex as it is central to everything.

In it's day it was top-end but has long slipped from that position.

  • Stayed December 2016, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Rajeev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 December 2016 via mobile

Very friendly and helpful staff..kudos on that!maybe just a lift up onthe decor both rooms and reception.i love the location esp if travelling with children,sun city central is just a step away,sky train..excellent access to everythin.kindly give more options on your breakfast on meat selection..nothin on beef or chicken...but overrall excellent!!!

Stayed December 2016, travelled with family
Helpful?
Thank Sabra I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belsele
Level Contributor
215 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 6 December 2016

if you wanna have a drink/eat away from the busy rest of sun city, then this place is it. We had some snacks and bubbles and enjoyed it to the most. We did not sleep here. we had our drinks in the bar (outside on the deck)

  • Stayed November 2016, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yirra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boksburg
2 reviews
5 of 5 bubbles Reviewed 28 November 2016

Spent an amazing weekend with my family at the Cascades, Sun City, The luxurious superior family room was spacious with every modern convenience, beautiful bathroom and I loved the Nespresso machine. It was so convenient to be on the 1st floor with my baby's stroller and the access to the gardens was so easy.
The pools are beautiful, my little ones loved the heated pools. Enjoyed spending time in the lush rain forest type gardens with great pathways and bridges and picturesque water features.
The Peninsula's breakfast is delicious. Most of all the service is beyond excellent and the staff super friendly.
I really enjoyed being so close to the entertainment area, the additional restaurants and food court is perfect.
This weekend was definitely 5-star, and I can't wait to stay here again!

Room Tip: 1st floor rooms are perfect for families with strollers
See more room tips
  • Stayed November 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank 982ashar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cascades, Sun City

Property: Cascades, Sun City
Address: Sun City Road | Sun City Resort, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Sun City
Price range (per night): R2 470 - R5 102
Hotel Class:5 star — Cascades, Sun City 5*
Number of rooms: 243
Official Description (provided by the hotel):
Tumbling water flowing through a tropical forest gives The Cascades hotel in South Africa its name and firmly positions it as one of the most sought-after Sun City accommodation destinations. Experience the romance of the elegant Cascades hotel as you discover the Big 5 in the Pilanesberg Game Reserve or meander underneath the lush forest canopy. Waiting a stone’s throw away from Johannesburg is luxurious accommodation, sophisticated entertainment and the Gary Player Golf Course ... more   less 
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Also Known As:
Cascades Hotel Sun City
Cascades Sun City
Hotel Cascades Sun City

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