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Linda P
Rustenburg, South Africa

big selection of foods was served in buffet style

3.0 of 5 bubblesReviewed 06 Nov 2019
the food was typical buffet ... Nothing outstanding . You could eat as much as you like and great effort went into the serving of the food. This was not a bad experience but not outstanding that I would wish for more

Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Safari Hotel & Convention Centre, responded to this review
Responded 07 Nov 2019
Dear Linda,

We would like to thank you for your review based on your experience with us. We are pleased to hear from you and for your honest feedback regarding our buffet and staff. We hope that you will return to our hotel in the near future for another buffet style meal served by our friendly and helpful staff.

Warmest regards,
Safari Lodge Hotel & Convention Centre
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (104)
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Reviewed 7 September 2019 via mobile

My room had a strange smell, the furniture was old and chipped and the room not clean at all. Walls were cracked in bathroom and bedroom. Curtains and carpet were filthy.

Conference facilities were not to standard, equipment would not function. Had a real baboon run down the conference facility corridor.

Checked out an hour after checking in. Total waste of money, nothing like the web pictures.

To be avoided at all costs!

Date of stay: September 2019
Trip type: Travelled on business
Thank 456charmainr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Safari Hotel & Convention Centre, responded to this reviewResponded 12 September 2019

Dear Valued Guest,

We would like to take this opportunity to apologies for your experience with us at Safari Lodge Hotel & Convention Centre. We are currently in the process of renovating certain areas of our hotel which will bring about change to the overall appearance of the hotel for your future return. We are situated in a very wild part of South Africa and monkey's and baboons are a common sighting on our property. We endeavor to provide all our guests with the highest possible service and we look forward to your future return where you may witness this first-hand.

Warmest regards,
Safari Lodge Hotel & Convention Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

staff very friendly, the food is nice and my children did not want to leave. Unfortunately i could not extend but it was great. They have competitions during dinner and nice soft music for all age groups.

Date of stay: December 2018
Thank eunicem69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, General Manager at Safari Hotel & Convention Centre, responded to this reviewResponded 12 September 2019

Dear Valued Guest,

Thank you for your review and for staying with us. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you and your family back to our hotel in the near future.

Warmest regards,
Safari Lodge Hotel & Convention Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2019 via mobile

Amazing food, service was good, the renovations are very welcome. Rooms are clean and well kept, gardens neat and tidy. The staff are very friendly and management very attentive. A great destination from which to explore the NW

Date of stay: July 2019
Trip type: Travelled on business
Thank marthinus s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Marketing Assistant at Safari Hotel & Convention Centre, responded to this reviewResponded 3 July 2019

Dear Valued Guest,

Thank you for taking the time to submit a review based on your experience. We would like to thank you for staying with us and for the positive feedback regarding the renovations which we are currently busy with. We are pleased to hear that our staff were friendly during your stay and that our senior management was attentive to your needs. We hope that you will visit us in the future once we have completed our renovations, we are unable to confirm exactly when the renovations will be completed, but we look forward to welcoming you back.

Warmest regards,
Safari Lodge Hotel & Convention Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2019

This lodge is nice for someone who do not mind being too close to nature. Tranquillity! The rooms could use a renovation as they are outdated and everything in there except TVs is old!!! Friendly staff.

Date of stay: December 2018
Thank karabom436
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Marketing Assistant at Safari Hotel & Convention Centre, responded to this reviewResponded 9 January 2019

Dear Valued Guest

We would like to thank you for selecting to stay with Safari Lodge and for taking the time to submit a review based on your stay with us. Many thanks for the honest feedback and we hope that you will return in the near future and enjoy another tranquil getaway.

Warmest regards, .
Safari Lodge Hotel & Convention Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

My manager and I came for work purposes on 17 September 2018. The shock we had when we saw what the place looked like and the rooms. It was so old fashioned with old wooden desks and cupboards. In a very town town set up. With these creepy stairway and stray cats. There were no other guests on this block. Which seemed like a very old hostel room. Felt very unsafe and traumatized. Reception area is all fancy but what’s the point when the room I have to stay in is so horrible. Please avoid at any cost. The staff then have the audacity to ask us what’s wrong with the rooms and we know very well that they know the condition of the place. And the place extremely overpriced. Totally not worth it. Please improve and make it a more human place to stay at.

Date of stay: September 2018
Trip type: Travelled on business
1  Thank LesleyR1016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phillip S, Manager at Safari Hotel & Convention Centre, responded to this reviewResponded 20 September 2018

Dear Lesley

Thank you for taking the time to share your experience at Safari Lodge with us. it is important to us to feel what our guests feel and experience what our guests experience,I do humbly apologize on behalf of the Safari team for your unpleasant stay.

I am also very proud to let you know that the rebuilding of all our main public areas will commence in October 2018, we are also busy with room refurbishments as we speak.

We hope to welcome you back to Safari Lodge in the near Future.

Kind Regards

Phillip Smit
Deputy General Manager
Safari Lodge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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