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vrajkumar

Great Place to Stay

4.0 of 5 bubblesReviewed 23 Mar 2021
I really enjoyed my stay at Desert Palace. There is so much to do there. The staff are really friendly and the rooms are well equipped and comfortable.

The only issue I had was that I was given a packed lunch containing meat when I asked for a veggie meal. But apart from that, everything was perfect!
Date of stay: March 2021
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (72)
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Reviewed 27 December 2019

Reception desk staffed by immature young people; they were not aware what was offered for breakfast the following morning e.g. à la carte or buffet. Customer care training is highly recommended as the credibility of your brand is at risk. We will definitely not come back again as our expectations were not met.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank beulah456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2019

Great place to stay. Friendly and helpful staff that will walk the extra mile with you. Thank you guys for making us feel at home. Just check some maintenance in some of your rooms. But overall, a great experience

Date of stay: December 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GrandTour12355368835
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2019

We had a great time there. From the restaurant, gambling and the tenpin bowling. For sure you will see me again. THank you for the warm and hearty welcome. We really enjoined every moment with you. Keep up the good service and friendliness.

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank johannposthumus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2019

The Hotel has a beautiful Kalahari Desert setting next to the lush greens of the golf course. In town yet out of town! Great service, friendly staff and support, provided for value for money! Thank you!

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dmarais2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2019

We stayed over at Desert Palace Hotel during a trip through the Northern Cape.
This was our 1st stop - have no complaints of any kind. Very neat and situated very well in a very quite position.
Will sleep over again when in the region.

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pietero881
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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