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mjhavenga261
Alexander Bay, South Africa

Waist of money

1.0 of 5 bubblesReviewed 28 Dec 2020
We stayed in a “luxury chalet” and what a terrible experience.
- The chalet was dirty
- The were cockroaches in the kitchen
- Pubic hair on the towels were noted
- Cobwebs were noted

I felt so uncomfortable that I slept on the bedding with my own pillow.

I will not recommend this establishment for any reason.
Date of stay: December 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed 25 December 2020

Great location with very nice facilities. Staff are helpful and our dinner & breakfast at the restaurant was superb. Passing through Upington as an overnight stop we prefer simplicity & centrality of our overnight stops but the detour to Oranjerus was worth it.

Date of stay: December 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sdfrench2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2020

We were housed in River Chalet 1. The price we paid for 1 night - out of season, middle of the week for 2 adults R1 250,00 - doesn't warrant what we received. A mouse had made a nest under the pillow in the main bedroom. The same mouse did a lot of damage to our medication and food during the night. The shower door and taps were completely broken. I wanted to report it to reception in the morning, but no-one was available. This was probably a lovely resort in it's day, but the units need to be upgraded and maintained if they are going to charge the prices that they do.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Linda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2020

Not even the cold weather bothered us not to enjoy the weekend!
It was very relaxing and peaceful.Your place is very clean and it really felt like a spoiled time.
Thank you for enabling us to take our dogs with on the weekend.

The spot was not really for fishing although we enjoyed the river and the sound of the river!

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bielieerasmus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2020

Easy to find and well located. Stayed in a 'business room' which was ill equipped, not well maintained and not properly cleaned inside and outside. They did at least change the dirty linen when we complained. Pity though....could be a really nice overnight spot.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank williev331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2020

This place is so beautiful. It's quiet and has all the facilities you might possibly need. Definitely something for everyone. Whether you want to camp out or stay in one of the many options of accommodation available.
The staff is always friendly and wonderful.
We have stayed here three times already and will definitely keep on visiting this beautiful place.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank Louisa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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