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Pieter B
Swakopmund, Namibia

UPT midweek

Review of The Oasis Hotel
4.0 of 5 bubblesReviewed 28 Jan 2020via mobile
Very friendly helpful staff.
Very big clean room with balcony and magical views over the Orange River. Room had Aircon, TV, Coffee machine, microwave everything you could need.
The bed are huge and extremely comfortable !!
Service come with room service.
So even if here are not a restaurant, great meals will be brought to your room to enjoy from the Protea Hotel next door.
Highly Recommendable !!
Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willie B, Owner at The Oasis Hotel, responded to this review
Responded 29 Jan 2020
Thank you Pieter, we are delighted by reading your review. Thank you for choosing our hotel. Hope to see you back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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29 - 34 of 91 reviews
Reviewed 21 December 2019 via mobile

Wonderful und helpful receptionist, nice and very clean room, free airport shuttle service, very nice breakfast included, when we asked for a (ultra)late checkout at 6pm (hence our bus left at 7pm) they very obliging agreed - and even free of charge!! Overall a excellent hotel with outstanding staff!

Date of stay: December 2019
Trip type: Travelled as a couple
Thank 17retob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Willie B, Owner at The Oasis Hotel, responded to this reviewResponded 8 January 2020

Thank you for choosing our hotel Retob. We appreciate yo taking the time to review us, Hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2019 via mobile

I was booked in the Oasis a week ago. The standard has definitely dropped. The room I slept in had a toilet leakage and the bathroom smelled of urine. The tap of the shower was lose and kept falling when I opened the tap. On top of that the hotel has a very noisy lift. You may want to avoid rooms next to the lift as it will way you up in the wee hours of the morning.

Date of stay: May 2019
Thank molebohengm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAS26, Guest Relations Manager at The Oasis Hotel, responded to this reviewResponded 1 July 2019

Ms Moleboheng we are disappointed that your stay with us was not satisfactory and that we were unable to comply with your request for an upgrade to a Suite but we can confirm that the hotel lift is in the process of being replaced. We do hope that you will return so that you can afford us the opportunity to ensure that your stay is one that we strive for regards All at The Oasis Hotel

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Reviewed 17 May 2019

This is an interesting town, if one had time to explore inside and out, I am sure there would be a lot of hidden gems to see. The hotel itself is nice, well set out with the main hotel opposite. Everything within walking distance of the hotel. Parking good

Room tip: my room was semi facing towards the river
Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank debrag99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAS26, Guest Relations Manager at The Oasis Hotel, responded to this reviewResponded 10 June 2019

Thank you Debra for taking the time to post a review and we do hope that next time you visit you will have enough time to explore our Town! regards The Oasis Hotel

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Reviewed 12 April 2019 via mobile

Just spent 2 nights at The Oasis. Hotel is very comfortable and quiet. Lovely view of the Orange River from the room. Breakfast is basic but good quality. They don’t serve dinner but there is the option of the Protea Hotel next door. Staff are so friendly and kind.

Date of stay: April 2019
Trip type: Travelled on business
1  Thank beverleym2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAS26, Guest Relations Manager at The Oasis Hotel, responded to this reviewResponded 17 April 2019

It was a pleasure to have you as our guest Beverley and thank you for taking the time to post a positive response. We take our guest comments very seriously and are always motivated by such kind words. Hope to see you again soon regards All at The Oasis Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2019

There was a bout of load shedding when we arrived late afternoon in 42°C heat. No generator for backup, and no bell hop to help us carry our heavy bags up three flights of stairs. And that elevator is just darn noisy when the power is on! Surely a proper service will sort this out?? Why then such a high mark from me? Breakfast was excellent, our room was large and luxurious and the price was reasonable. But please manage it better!

Room tip: Far from that darn elevator!
Date of stay: March 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Forestfundi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAS26, Guest Relations Manager at The Oasis Hotel, responded to this reviewResponded 8 April 2019

Thank you for the positive response, we are glad to confirm that our backup generator for emergency lighting and training of a new manager are in place, as well as a brand new lift which is busy being installed. We hope that you will visit us again to experience the standards we strive for and extend our sincerest apologies for the inconvenience that you experienced as our guest during the concurrence of these operational challenges. Regards All @ The Oasis Hotel

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