We hoped for a relaxing weekend with some luxury. What a disappointment!!
I'm not sure whether the rating system in ZA is different, but this place is far away from the given 4 Stars and definitely not on Mariott Standard. Check in was friendly but no assistance with luggage at all. The room was noisy since facing the road and anything else than clean. The aircon wasn't working! We reported this as well the loose handle from the shower at the reception and were assured that this will be fixed. Nothing were fixed. The A/C wasn't cooling and the shower handle was in our hand the next morning again. The bed was quite small and the lift quite noisy as well. There was more but lets leave it with this. Next time we choose a Guesthouse again they are more customer focused than Hotels in ZA. Breakfast was acceptable. The Restaurant was across the road with very limited food selection and totally overcharges wine prices.

A quick one night stop at a beautiful hotel. Loved the aircon - it was 40 degrees outside. Loved the modern spacious room and beautiful garden. And especially loved the views over the river. Staff was fab and so helpful.
Only downside was the room service dinner - butter curried chicken - had a funny taste - perhaps too much butter!
Wonderful hotel - will definitely stay there again.

After a long trip from Pretoria, we arrived at this great hotel. We found the staff very friendly and helpful. We were given an upgrade to their best available room which happen to be a suite on the top floor, with a complementary cheese board and red wine. This is the first Protea hotel that treated us like longstanding members of their rewards club. If we get this kind of treatment from other Protea hotels we would never think twice where to stay. The suite was neat, clean and modern with a seperate lounge, dining table and small kitchenette with a coffee machine and kettle. The kingsize bed was extremely comfortable. The bathroom was nice and had bath, shower and separate toilet. Doors opened up on a veranda with views of Upington. We had a delightful stay. Breakfast was standard buffet style but adequate. We would love to stay here again.