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russaud
shropshire

oasis in Uppington

5.0 of 5 bubblesReviewed 19 Sept 2015
We had an overnight stop at la fugue and found property with a garden oasis and an extremely comfortable bed. Jacqueline was very welcoming and hosted us to a gourmet meal which was very tasty. Jacqueline was an excellent and charming hostess.

Thanks for a lovely stop and we will return.
Date of stay: August 2015
Trip type: Travelled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (53)
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19 - 24 of 53 reviews
Reviewed 21 November 2014

after seeing the website we thought we were in for a lovely surprise and nice little holiday. But this was not the case. The rosini wooden house was extremely hot and stuffy. The airconditioniner cannot provide enough for the size of the room. We booked for 3 adults and only received 2 towels. The bedding was old and clearly not cleaned before our arrival. The pillows felt like wood and the "sleeper couch" was more like a dirty old hard plank like mattress in the floor. Really dissapointing.

Date of stay: November 2014
    • Value
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1  Thank M3602FFnicolab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JackyUpington, Owner at a La Fugue Guesthouse, responded to this reviewResponded 24 November 2014

I am absolutely sorry, but surprised about your comment because if you see others about the Rossini unit they do not say the same. Furthermore, the aircon has been switched just when you arrived and it takes at least one half an hour until it is in its full capacity. There were plenty of additional towels in the cupboard and you could have helped yourself to your satisfaction - which you did -. The bedlinen were absolutely clean and the cushions you used were decoration cushions; you had soft cushions in the beds and if it was not enough, I was in the house and you could have asked me for some more. The couch is a futton couch on top of which mattrass we did put another foam mattrass to make it more comfortable. Anyway, if you were not satisfied, I was just nearby in the house and you could have asked for me to discuss the matter. instead of just going away without saying a word. I am always available to hear the comments of the guests and find a more suitable solution to meet their requirements. So again I am very sorry about this incident, but I would like to point out again that my staff and myself take great pride in preparing the units to the satisfaction of our guests, Obviously this time we did not succeed and I apologize for this. Jacqueline CASTELLA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2014

We rode by motorcycle from Johannesburg and our stay over for a night en route to Springbok was in Upington. I had such a lovely time with Jacqueline it felt like I was visiting my grandmother en route to a holiday. We were welcomed with a lovely warm meal and a comfortable room to stay in (Rossinni). The beds were very comfortable and it had all that one needed to be well rested for another long day in the saddle the following day. We stayed again on our return trip and were relocated to another room (smaller) but the bed was just as comfortable. As she uses solar power for the hot water the shower pressure is not as strong as it would be in a normal situation. I have no problem with this as it is doing something for the planet and saving costs. The food was home cooked and she is such a wonderful/entertaining host. Refuge after a long day.

Room tip: Choose Rossinni - nice lovely size
Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Value
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2  Thank WalkingBoots1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2014

We stayed here for one night on our way back from Botswana. The room was extremely old school but had all the amenities we needed for a night. Jackie, the owner, was very friendly and giving us tipps where to go for dinner.
Breakfast was just amazing. Such a variety of food for only two people, including home made joghurts. We had a long and interesting chat with Jackie who made us feel very welcome.
We will definitely stay there again next time we are in Upington.

Date of stay: June 2014
Trip type: Travelled as a couple
Thank Linda-in-CT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2014

Jackie's welcome is like coming home. Wonderful host, wonderful food - absolutely great!

Arguably the best place to stay in Upington (unless you like banal business hotels). It's beautiful and functional (great wifi) - all anyone could need.

Date of stay: March 2014
  • Trip type: Travelled on business
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1  Thank HappySkierLondon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2014

What a refreshing oasis in Uppington. Execelent host,Relaxing gardens, nice pool and fantastic food. Free airport transfers. Especially recommended for the people that appreciate the finer things in life.

Date of stay: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank DirkStrydom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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