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AMF
Lewes, United Kingdom

Charming hotel beautifully situated.

5.0 of 5 bubblesReviewed 08 Mar 2024
Lovely restful place to stay after long day at Kruger. Charming rooms in separate units around the beautiful garden. Super friendly and helpful staff. Good food. Altogether a delightful retreat.

Massage available in treehouse was a plus!
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this review
Responded 12 Mar 2024
Dear Guest,
Let us thank you for choosing Nut Grove Manor for your stay and we are glad we were able to meet your expectations. We were truly pleased to hear that you enjoyed place, staff, garden and food. We would love to welcome you back in the nearest future.
Kind Regards,
Venessa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (283)
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Reviewed 24 December 2023

Money was stolen from my luggage. The safe was not working properly and that's why I left my money in my suitcase, closed. Despite this, they opened it and the money, along with a gold chain, disappeared. Both the cleaning staff, the hotel manager and the company that organized the travel pack (Kobo Safaris) did not take responsibility. Regrettable experience in a beautiful country like South Africa.

Date of stay: December 2023
Trip type: Travelled on business
Thank María Sol M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this reviewResponded 28 December 2023

Good day Maria,

Despite your review not being a positive one, we do take all our guest reviews seriously and appreciate the feedback received from our guests. Whilst we appreciate that your stay ended with an unpleasant experience, we unfortunately cannot accept accountability for an incident where no valid evidence is available. Every procedure was followed along with the support of the tour operator during our intense investigation made along with video footage where no anomalies were found. Once again please accept our sincere apologies for the inconvenience caused to you.
Warm regards,
Venesssa
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2023

Wow, what an awesome place. My wife is very picky about hotels, and the Nut Grove manor did not let me down. The rooms were excellent rooms with air conditioning, a living room area, and a luxury bath (huge shower and tub). I was concerned about the food (my adult daughter is a very picky eater), but the food was incredible. We had ostrich filet, lamb shank, and beef tenderloin, along with pasta, and excellent desserts. We did take advantage of the spa services and I highly recommend booking spa appointments-great relaxing spa in a tree house. My thanks to everyone at Nut Grove Manor, the service was exceptional. You will not regret staying here!!!

Room tip: The manor had a nice pool, great to lounge in the afternoon after safari drive.
Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank steven431
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this reviewResponded 28 November 2023

Dear Guest,
Let us thank you for recommending Nut Grove Manor after the experience you had with us! Our team is happy to note that you enjoyed our spa, excellent food, comfortable room and service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Nut Grove Manor.
With Best Regards,
Venessa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2023 via mobile

Absolutely beautiful hotel. Staff is amazing, grounds are well kept, food in restaurant is phenomenal. Our room was very clean and cozy. Close to amenities like the airport and Kruger park. We even had a massage and it was amazing! Definitely recommend.

Date of stay: September 2023
Trip type: Travelled with friends
Thank LDGsquad2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this reviewResponded 11 September 2023

Dear Guest,
Greetings from Nut Grove Manor. Thank you for your 5-star review of our hotel. We are proud to know that you enjoyed your comfortable room, friendly staff and restaurant. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.
Best Regards,
Venessa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2023

A truly beautiful hotel. Lovely grounds and pool. Great food. The room was spacious and luxurious with a lovely big bathroom with a bath and shower. The staff were very helpful in organising everything... including taxis. I'd definitely go again. It's very pretty. Michele

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank One S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this reviewResponded 30 June 2023

Dear One S,
Thank you very much for rating your stay in Nut Grove Manor. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel including room, food, bathroom, hotel and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Nut Grove Manor.
With Kind Regards,
Venessa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2023 via mobile

What a little gem of a place in the most tranquil grounds to wander around. The rooms are spacious and extremely clean. The best bit is that they spread throughout the grounds, making it your own little piece of paradise. Lovely friendly staff and such a delicious dinner. Very close to lots of tourist destinations, like the Potholes, Gods Window, many waterfalls and the list goes on. Thanks again to our tour operator Destinations by Shane.

Room tip: A lovely stop at this little gem to explore the surrounding area. We had a lovely dinner and would recommend it to anyone.
Date of stay: May 2023
Trip type: Travelled with family
Thank Travel66759951999
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venessa Mc Taggart, General Manager at Nut Grove Manor Boutique Hotel, responded to this reviewResponded 2 June 2023

Dear Guest, thank you very much for choosing Nut Grove Manor for your accommodation. We are delighted to hear that you had a positive experience at Nut Grove Manor and that you enjoyed the speed of our service. Our team would like to express our gratitude for your positive comments, and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Venessa

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