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Breakfast included
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Coastal54159914695

Great long weekend break away

5.0 of 5 bubblesReviewed 24 Feb 2024
Our room was very clean, spacious and comfortable. Staff was friendly, professional and helpful. Magnolia restaurant treated us to suberb breakfasts and delightful dinners. We enjoyed browsing around the automobile museums and quaint shops is the lifestyle centre. We really enjoyed our stay!
Date of stay: January 2024
Room Tip: Take your travel mugs as the cups in the room is very small
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Anri Hayward, Marketing at Casterbridge Hollow, responded to this review
Responded 26 Feb 2024
Good day, hope you are well and thank you for your lovely review. We are glad you enjoyed your stay with us and we hope you will visit us again in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (477)
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Traveller rating
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All reviews magnolia restaurant boutique hotel rooms are spacious restaurants in the area treated like royalty kruger park a wonderful stay attention to detail setting establishment route channels lowveld conference hostess tranquility
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1 - 6 of 477 reviews
Reviewed 25 January 2024 via mobile

I stayed at this property for two nights. The breakfast was decent and the restaurant for dinner was pretty good but very slow. The cookies and brownies in reception were delicious! The pool was interesting, but not very inviting looking. The Wi-Fi worked well the air conditioning did not which is a common problem I found in South Africa. There is a half empty mall next-door with a few restaurants, stores, a gin store and an open air gym. The big windows facing the pool allow you to feel like you are sitting at the pool with the guests as you can hear them very clearly. The rooms are big. There is not much to do in the white river area so I would skip it, but this is a decent place to stay for a night if you need to.

Date of stay: January 2024
Trip type: Travelled with friends
Thank gijadenyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri Hayward, Marketing at Casterbridge Hollow, responded to this reviewResponded 29 January 2024

Good day, Thank you for your review. We are glad you enjoyed the brownies, it is a favourite. We apologise if the restaurant service was a bit slow, all our food is made fresh and this usually requires some time to prepare.

It is unclear from your review if the aircon was reported to reception, but we would have gladly sent maintenance to look at it or moved you to a different room if needed. With regards to "things to do", the reception would have been able to assist with any number of activities in the area surrounding White River.

The adjacent centre also has 2 museums as well as a cinema in addition to various little stores. I hope you were able to visit some of these.

We do however hope you enjoyed your stay with us.

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Reviewed 4 November 2023

Well appointed hotel for a quick stopover. Close to airport. Provided all required amenities and rooms were spacious. Comfortable guest lounge. Close to a small shopping arcade with some unique shops

Room tip: Breakfast was served in adjoining restaurant and was satisfactory.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Helen R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri Hayward, Marketing at Casterbridge Hollow, responded to this reviewResponded 4 December 2023

Good day Helen,

Hope you are well and thank you for your review. We hope you will visit us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2023

Thank you Tebogo, Samke and your team, you made our stay so pleasant and beautiful. Always ready to please 🙏. Thank you for everything. Hoping to see you soon. The rooms were always clean and fresh. Customer care was out of this world.

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Nonceba M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri Hayward, Marketing at Casterbridge Hollow, responded to this reviewResponded 9 October 2023

Good day Nonceba,

Hope you are doing well and thank you for your lovely review. The message has been shared with the front desk team. We hope to see you again in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2023

We ate at the restaurant and the food was incredible. I loved how fresh the food tasted and the steak I ordered was tender and flavorful. Our waiter, Lodrick, was very helpful and gave us great suggestions.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Kami L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri Hayward, Marketing at Casterbridge Hollow, responded to this reviewResponded 4 September 2023

Good day, Thank you for your wonderful review. We are glad you enjoyed your time with us and hope to see you again soon

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Reviewed 26 June 2023

I visit White River twice a year on business and this hotel is the perfect location. Rooms are super spacious and have everything you need from a comfort perspective. The hotel is also close to all the restaurants in the area, and there are some great restaurants to choose from. In my opinion, the best is Magnolia Restaurant and Cocktail Lounge, which is literally 30 metres from the hotel. They have some really great wines and a delicious menu too. But at the end of the day, it boils down to the staff, who are simply awesome. They are always smiling and very efficient. The same goes for Magnolia Restaurant. I also checked out the conference facilities and they are perfect for small conferences. But if you're not there for business, it is also a great location to base yourself if you're looking at exploring the Panaroma Route and the Kruger Park.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank bushbeachberg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anri Hayward, Marketing at Casterbridge Hollow, responded to this reviewResponded 3 July 2023

Good day, Thank you for your wonderful review, we really appreciate your feedback. The above has been shared with all the relevant staff and departments. We look forward to your next visit.

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