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“Most awesome Wellness & Beauty Centre”

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Oliver's Restaurant & Lodge
Ranked #1 of 10 Hotels in White River
Certificate of Excellence
Johannesburg, South Africa
Level 6 Contributor
291 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Most awesome Wellness & Beauty Centre”
Reviewed 6 January 2017

We went for the day spa and had the most wonderful time. The treatments are top class and products used really great quality. The staff are well trained and all the lunch provided was excellent. Will definitely be back

  • Stayed January 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jenny i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
    232
    56
    13
    3
    0
See reviews for
65
168
4
14
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Johannesburg, Gauteng
Level 5 Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 December 2016

From the moment of contact with Ms Goitsimang: receptionist, waitress, ambassador-extraordinaire for Oliver's, you know this venue needs an upgrade to 5*. Congratulations! A telephone conversation sent me to the address, a smile made me feel my 5hour journey to get there was worth every kilometre, and the comfort of superb, clean, and-should-I-add "spectacular" accommodation overlooking their golf course, made this a weekend to remember. Tanya, manageress, has put together a winning formula, and her untiring dedication to every detail re a guests' expectations
invites one to believe we are in their "home", more than a lodge! Once the restaurant is savoured, all 5 stars abound! Cuisine is tastefully presented with healthy portions, swift service and an obvious pride from the staff's professional approach to every patron, or group of patrons no matter the number, You've got it! I'll be back for more! G

Room Tip: Overlook the golf course... or choose the family Cottage!
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  • Stayed December 2016, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Gerhardus2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
429 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 20 December 2016

Excellent stay for 2 nights. The room was a sectioned off part of a much larger apartment that no one was staying in. Very modern and comfortable with a huge surrounding balcony overseeing the golf course. The lodge loaned me a set of clubs for free and the course was superb. Both breakfast and dinner were in the restaurant which was excellent although the service was a little lacking on the final night (they didn't bother to ask us if wanted dessert so we just left. Internet was fast.

  • Stayed November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank dunbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TanjaRufErrath, Owner at Oliver's Restaurant & Lodge, responded to this review, 21 December 2016
Thank you for your review and we are thrilled that you enjoyed your stay with us. Apologies for the mishap on the Desserts on the last night. This is obviously not our standard of service but I thank you for bring this to my attention. We hope you still enjoyed your trip and it would be a pleasure to welcome you with us again some time.
Kind Regards - Tanja Ruf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 December 2016

While travelling through South Africa with a group of nine we stayed in some lovely inns and lodges. All of them without a problem until Olivers. Since we had all booked through Thompsons the rooms were of the same high standard. Upon arrival at Olivers there seemed to be some problem with our reservation, but a room was found. As we were being led to the room with another fellow traveller we caught a glimpse of her room which was quite impressive and commented that we hoped our room was the same. The man taking us said it was, well It wasn't. It was not the "luxury" suite we were promised. We went back to reception to enquire and this is where we became very disappointed with the service. The lady said we were in that room because we had paid less which was not true. They were adamant and our tour director tried to intervene to no avail. It was the attitude of the hosts that bothered us the most.
I would not be writing this negative review if they had said we are so sorry but we ran out of "luxury" suites. It was their attitude that we were in the wrong and we certainly didn't feel like valued guests! It spoiled our stay in an otherwise lovely lodge. A lesson in how to treat guests should be mandatory for all staff. A warm welcome together with professional, personalized and friendly service was not evident. Tanja the owner even embarrassd us in front of the others by saying we had not paid as much. With just a little empathy this whole mess could have been avoided. 1 out of 10 for customer service, so we can't recommend this lodge!

Room Tip: Do not chose Room 12 if you want a patio or tub.
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  • Stayed November 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank samaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
1 review
Reviewed 18 November 2016 via mobile

Stayed at Olivers for 3 days, used as a base to travel to play golf at Leopards Creek, about an hour away.
Room was very spacious, full amenities, and good ac. However, the staff and food were quite exceptional. Special mention for Neville who was the standout staff member of our month long tour of South Africa. Well done team!

Stayed November 2016, travelled with friends
Helpful?
Thank njjnaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oliver's Restaurant & Lodge

Property: Oliver's Restaurant & Lodge
Address: On the White River Country Estate, Pine Lake Drive, White River 1240, South Africa
Region: South Africa > Mpumalanga > White River
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in White River
Price range (per night): R3 773 - R5 547
Hotel Class:3,5 star — Oliver's Restaurant & Lodge 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
Surrounded by the lush forests of the Mpumalanga province, the lodge is situated on the secure White River Country Estate and overlooks the first green of the 18-hole championship White River Golf Course. The area is well known, not only for its superb temperate sub-tropical climate, summer as well as winter, but also for its many scenic and adventurous attractions. The lodge is within close proximity of the world-renowned Kruger National Park as well as the Blyde River Canyon with panoramic drives along the escarpment and lies in a Malaria-free area. The nearby Kruger Mpumalanga International Airport gives easy access to and from any major city local and international. The Restaurant Mouth-watering continental & mediterranean dishes are served from our a-la-carte menu together with only the finest wines from our well-stocked wine cellar. Fun-dining with fondue and raclette may be enjoyed in the privacy and irresistible romantic ambience of our wine cellar. We cater for all functions i.e. weddings, special family occasions, conferences, wine tastings, etc. The Lodge The intimate comfort of our establishment and our beautifully appointed rooms allow our guests to experience the marriage between Austrian flair and subtle African influences. We offer different room categories: - 4 Exclusive Standard Rooms - 1 Exclusive Standard Family Room - 5 Luxury Rooms - 2 Executive Suites - 1 Luxury Family House with 4 bedrooms & 3 bathrooms All rooms have private verandas or balconies with splendid views over the golf course. They are individually furnished with King-sized beds – twin beds may be requested. The bathrooms are all en-suite with separate showers and baths, heated towel-rails and luxury bathroom amenities. Wellness & Beauty Clinic The in-house Wellness and Beauty Clinic is operated by professional health and skincare therapists and offers a variety of massages, face and body treatments. ... more   less 
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Also Known As:
Oliver`s Hotel White River

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