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“Everything was perfect!” 5 of 5 bubbles
Review of At Heritage House

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At Heritage House
Ranked #9 of 29 St Lucia B&B and Inns
Franschhoek, South Africa
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Everything was perfect!”
5 of 5 bubbles Reviewed 3 August 2016 via mobile

We, a group of 7 decided to stay @ Heritage House for a couple of days... We enjoyed everything: the rooms are spacious and nicely decorated, the breakfast is superb and the host Suzette was very friendly and helpful... We also enjoyed all activities in and around St-Lucia...

Stayed July 2016, travelled with friends
Helpful?
Thank billieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at At Heritage House, responded to this review, 28 August 2016
We are delighted with your 5/5 star review thank you for the kind words and compliments,
Thank you for the perfect review it makes our day :)
We look forward to hosting you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
    58
    14
    2
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See reviews for
19
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Brooklyn, New York
1 review
5 of 5 bubbles Reviewed 2 August 2016

The best bed I slept while in Durban. Great b&b.
Suzette was amazing, she even gave my friend a coast so she wont be cold during the safari.
We stayed for only 7 hours but we wanted to stay for ever! I'm coming back for more!

  • Stayed July 2016, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cesar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at At Heritage House, responded to this review, 28 August 2016
We are delighted with your 5/5 star review thank you for the kind words and compliments, i will be sure to pass them onto Suzette who always goes out her way for our valued guests.
We look forward to hosting you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Padiham, United Kingdom
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 19 July 2016

Wow, what can I say. The house is beautiful and Suzette was amazing. I was a bit unsure about having the host on site, but we were made to feel very welcome, had the whole house to ourselves because of the size of our party, and were able to store things in the fridge and use the kitchen when we wanted. Totally a home away from home feel. Suzette even arranged for my daughters favourite pudding one night when she heard us talking about it! Above and beyond the call of duty.
Our night drive was with Temba and he was full of knowledge and an excellent evening had by all. John was our day guide for the time we were there. He was fun to be with incredibly knowledgeable with regards to the area, eco systems, and pretty much had an answer to everything we asked. We loved him and his company. On the final day we had Vasu join us with John, although quiet, probably overwhelmed by my lot, he was a very polite and courteous man. Overall our stay was 5 star all the way Would recommend it to anyone wanting to go with this firm.

  • Stayed July 2016, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leslie499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at At Heritage House, responded to this review, 23 July 2016
We are delighted with your 5/5 star review thank you for the kind words and compliments, i will be sure to pass them onto our team.
We look forward to hosting you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed 12 July 2016

Heritage House provided an incredible vacation stay and arranged excellent safari tours. The tour guides were very knowledge about about the plant and wildlife. I strongly recommend booking with Heritage!

  • Stayed June 2016, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank davidchristophers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at At Heritage House, responded to this review, 23 July 2016
We are always happy to get such wonderful feedback from our guests and delighted to read that you had a lovely stay and excellent safari guides i will be sure to pass on the compliments to our team THANK YOU :)
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Knysna, South Africa
2 reviews
4 of 5 bubbles Reviewed 5 July 2016

Very centrally located & quiet guest house, the rooms well equipped and comfortable but by far the host - Suzette made our stay, she was so friendly and accommodating, and went out of her way to make us comfortable. Her home cooked dinners were delicious and we felt so at home and at ease. Nice social area to interact with other guests. Suzette is a wonderful asset to the establishment. We enjoyed the excursions, with wonderful guides - David and John and we were always happy to return 'home' to the guest house. For personalised accommodation, we would highly recommend this establishment. Dankie Suzette.

  • Stayed July 2016, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank _debbiestanley63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at At Heritage House, responded to this review, 11 July 2016
Thanks a million for writing such a lovely review. We are always happy to get such wonderful feedback from our guests and delighted to read that you had a lovely stay with Suzette delicious meals :) :) :) :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about At Heritage House

Property: At Heritage House
Address: 7 Flamingo Street, St Lucia 3936, South Africa
Region: South Africa > KwaZulu-Natal > St Lucia
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 29 B&Bs / Inns in St Lucia
Price range (per night): R1 156 - R1 721
Hotel Class:4 star — At Heritage House 4*
Number of rooms: 5
Official Description (provided by the hotel):
Heritage House offers a true sense of old colonial style homes, the home offers a warm and stylish decor. Situated in the heart of St Lucia, South Africa's very first world heritage site. We welcome you and trust that your stay with us will be memorable. The property offers 3 standard rooms and 1 luxury room. All rooms each with en suite bathrooms, coffee/tea making facilities, complimentary wifi. ... more   less 
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