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Guide Jon

We had a fantastic safari with our guide Jon. He is really knowledgeable and passionate about all... read more

Reviewed today
Midlandsbunnyfarm
via mobile
Great day tour

Great game viewing on the full day tour. 4/5 Big Five spotted :-) were lucky with a small group of... read more

Reviewed yesterday
574niklasu
via mobile
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All reviews night safari umlilo lodge big safari hluhluwe imfolozi guide david cape vidal safari package steak luck of the draw boat trip nice breakfast hippo tour full day tour breakfast and lunch the reserve great knowledge amazing safari
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Reviewed 7 May 2018 via mobile

We did 4 times safari with Heritage. They were all amazing! Started with a night-safari with Kyle. He’s amazing, his energy for finding animals and explaining about them is huge. He even caught a baby crocodile so we could feel it’s skin. Second one was a full day of safari in Hluhluwe Umfolozi parc, we didn’t saw the big 5 but hey you can not have them all in one day :)!
Our last day we did Cape Vidal with Kyle again! We had so much fun in exploring birds and other animals... last but not least we did the boat safari with Dennis. Damn he has some knowledge about the animals.
This is a good organisation but if you book with them ask for Kyle, you’ll always be happy after the ride.

Date of experience: May 2018
Thank MariekeTomA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2018 via mobile

Pick up and drop off at accommodation.
Breakfast of cereal, yogurt and fruit, jam and rolls, hot drinks and rusk. Fantastic BBQ lunch of steak and sausage with salads and juice to drink.
Guide was very knowledgeable about animals, plants and local culture. Saw 4 out of the Big 5 as well as many other animals, including a fantastic little chameleon.
All in all a great day, great guide and great park.

Date of experience: May 2018
1  Thank JeanetteL978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2018

Well organized tour service. You are picked up and dropped off at your guest house. Very good guides. We took 2 Heritage tours: Cape Vidal and iSimangaliso park - our guide was excellent - and Umfolozi-Hluhluwe Reserve. For the latter, we travelled for 1 hour at 5 AM from our Guest House, the Sandpiper, to the Reserve Gate but the journey was worth it. Breakfast and lunch were included where we stopped for a picnic near by the Hiltop Camp.

Date of experience: March 2018
Thank sheila112015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2018

We had a very frustrating experience with this company. The booking process was frustrating, communication wasn't great, and we ended up having to book multiple times for them to get it confirmed. Then, the night of our activity (night drive), we drove all the way into St Lucia just for this activity, only to have them cancel on us 15 minutes before the activity was supposed to start because of rain (which ended right when the activity would have started). But they couldn't give us our money back right there, we had to come in the next day in person to get our money back (despite the fact that we were due to head west)...so we had to take another special trip to get our money. When we did so, the staff was very unfriendly, and the cherry on top was that the conversion rate had changed so I ended up getting less money back than what I spent (it was less then a dollar so no big deal...but it was annoying). From start to finish, just a frustrating experience.

Date of experience: October 2017
1  Thank Collin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 20 April 2018

Hi Collin, no words can explain our disappointment with regards to your experience. I am terribly sorry and would personally like to inform you that we are currently ensuring future bookings are dealt with in a timely manner. Unfortunately St Lucia has sub tropical weather and rain can sometimes mean that tours are cancelled last minute. Our rangers unfortunately do also not carry cash with them, however the office should have offered to transfer your funds back into the account.

Once again our sincere apologies

Regards
The Heritage Team

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Reviewed 19 April 2018 via mobile

We were spontenious and booked a tour the day before. We didn‘t regret it!
Our tourguide was just perfect! She explained everything very good and knew where to go!
The BBQ at Lunch was great to and as we were only 4 Pax. In the group it was very uncomplicated!
After a rough morning only seeing impalas, monkeys and a buffalo very far away, we were lucky enough to see a group of lions! The day was over way to fast and it was great having a guide by your side who knows where to go in this huge park!

Date of experience: April 2018
Thank LiiLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 20 April 2018

Thank you very much LiiLee for taking the time to review us with such a great review. It is so much appreciated

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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