We had an excellent experience on our nighttime turtle watching tour with this company. The guide went out of his way to try and make all guests as comfortable as possible despite inclement weather. He did an outstanding job in spotting game on our drive to the turtle nesting site, finding several interesting nighttime sightings. On arrival at the turtle nesting site, he did an excellent job in explaining turtle behavior to the guests and was clearly an encyclopedia of interesting knowledge on this fascinating creature which he shared willingly. What really stood out was the guide’s and the company’s response when through no fault of theirs the otherwise well-maintained and cared for safari vehicle overheated on the beach during the return journey. The guide did an outstanding job in getting us off the beach and to safety at the Cape Vidal rest camp and the company did a great job in getting another vehicle to transport us back to St. Lucia as soon as possible. The only delay was due to excessive officialdom at the park entrance gate that was well beyond the company’s control. Despite the delayed return, we were fully satisfied with the outstanding service and wonderful trip received and were even more impressed when the company provided a full refund. This is clearly a company that cares both about its reputation and its guests’ experience. We would readily use them again and highly recommend them.
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