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Ways to Experience Heritage Day Tours & Safaris
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All reviews night safari safari package full day tour cape vidal hluhluwe imfolozi park breakfast and lunch driver guide hippo croc knew where boat trip great guide wonderful safari amazing experience animal sightings hluhluwe game reserve the reserve game drives
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Reviewed 8 November 2017 via mobile

We reserved a package safari + accomodation in St. Lucia guest house, so I will split my review by 2:
1) St. Lucia guest house: simply great! Very nice and professional Staff; Rooms are very confortable, fully furnished and provided with a/c. Breakfast is served in the accomodation garden: outside breakfast hours there is a common area managed according to an “Honesty Pick Up List” to be paid separately with both food and drinks availabe on a 24/7 basis. Overall it is an excellent accomodation with better than expected rooms and excellent staff.
2) Safari (s.c. 2 nights package): it consists in 3 safaris during light hours and a night safari. Daily safari envisaged: boat trip to spot Ippo, full day safari in Hluhluwe Umfolozi Game Reserve and iSimangaliso Wetland Park natural reserves, night (after sunset) safari in iSimangaliso Wetland Park. The after sunset safari proved to be the better one, with higher number of spotted animals and a wider variety. During all the safaris the rangers proved to be very friendly, flexible and full of understanding of the guest expectations: Sky tryed his best to let us spot big fives and Kyle provided very insightful anectodes about for African Birds. We benchmarked with the guests using other travel agents and we had by far the best safari experience. Heritage provided us breakfast, food (home made) and beverage (including soft drinks) of a very good quality (taking into accout the overall outside conditions) and everything was tidy, environmental friendly and properly stored.
Two closing remarks:
1) The staff of Heritage T&S Back Office proved to be really precise and efficient in solving our organization problems (thanks Bev for arranging the Shuttle from and to Durban) and no unexpected or unquoted expenses popped up (e.g. other places in SA asked us for undisclosed bank transactional costs or last minute fx rates adjustments).
2) The ranger that assisted us during the different safaris proved to be real professionist (they were all officially licensed), with real understanding of the natural environment and really motivated to provide a great experience.
I strongly suggest St. Lucia town as a base and Heritage Tours and Safaris for having a safari in the KZN area

Date of experience: October 2017
1  Thank Ettorillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 27 February 2018

Dear Ettorillo

WOW WOW thank you for the awesome 5 star detailed review.
What a delight it is to read your comments and to know that we were able to make your safari so wonderful and memorable.
We look forward to hosting you again in the near future.

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Reviewed 31 October 2017 via mobile

It is always a pleasure to make use of Heritage Tours and Safaris. They go the extra mile, guides are professional, cars and boats are always clean, breakfast is top class... I think they give the best service in St-Lucia...

Date of experience: October 2017
Thank kdfran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 27 February 2018

What a delight it is to read your comments and to know that we were able to make your safari experience so wonderful!
thank you

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Reviewed 29 October 2017

Our guide (I think it was Karl) is intelligent and knows and cares about the park and it's animals. He had a tip off that there was a lion kill close to a track and managed to get us there to spend 1/2 hour with us as the only truck watching this fantastic sight as the lions, then lionesses and cubs ate.
Saw all the other animals we wanted to. Book this safari you won't be disappointed.

Date of experience: October 2017
Thank campbejx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 30 October 2017

Wow thank you for the awesome 5 star review :) we have a great dedicated professional team and will be sure to pass on the compliments to Kyle.
hope to have you on safari again in the near future

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Reviewed 26 October 2017

Just do it - it's more than fantastic!
Bev has been very helpful with putting the arrangement together, very informative and a fast responder.
Debbie is a super cool driver, and added a lot of valuable information making us wiser.
And finally Tracy was outstanding with showing us the fantastic nature in Imflozi, and sharing a ton of informatin about the wild live and the wild animals.
GO GO GO!
Anne

Date of experience: October 2017
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 30 October 2017

Thank you for the lovely compliments and 5 star review - it made our day!
I will be sure to pass on the compliments to Bev, Debbie and ranger stacey (p.s. Stacey won best tour guide in KZN for 2017 :)

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Reviewed 21 October 2017 via mobile

Our guide Kyle was very very knowledgeable, especially with birds! We were impressed by his ability to recognize any bird from quite afar.
The weather at the beach was not the best, but we still went snorkeling. We saw a lot of fish and it was a great experience!

We liked very much the game drive and the snorkeling time and definitively Kyle made the experience more agreeable. Thanks!

My only critique is that the agency only accepts payment via sending your credit card by e-mail (completely unsafe), or bank transfer (hard if you live outside South Africa).

Date of experience: October 2017
1  Thank ignacioavellino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quentin M, Owner at Heritage Day Tours & Safaris, responded to this reviewResponded 30 October 2017

Thank you for taking the time for the lovely detail review :) i will sure to pass on the compliments to Kyle.

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