I thought the people were extremely helpful and polite - from the admin office (lady name Precious) to the safari guide David and our driver Vusi. Stacy our skipper for our Hippo boat tour was exceptional...her love and her passion for wildlife could be seen when she starts unfolding little snippets of information during the ride and it was so good to see she loves photography too....I highly recommend using them. Another thing that I noticed - David is a responsible driver, despite another safari company vehicle provoking him to race on the road, he stayed his path and was undeterred.

Landed at airport, and was immediately greeted by the first of the very friendly staff ( Vusi) That evening we went on our first game drive, a chilly evening but an amazing game drive. Following day we went on our all day safari with David. A game drive filled with 4 of the Big Five. Very excited! Food during the day was amazing. The guide was very knowledgeable and incredibly friendly! On our last day we did the half day Cape Vidal trip with John. An amazing day with many Rhinos being seen! A lovely lunch at the beach and snacks on the edge of the lake. To end of an amazing trip we did the boat tours! Filled with Hippos play fighting and crocs soaking in the late afternoon Rays.

My daughter (aged 24) and I booked Heritage Tours' four-day safari package, which includes a boat trip on Lake St Lucia, day safari to the Hluhluwe-iMfolozi Park, and day and night safaris in the iSimangaliso Wetland Park. These provide a rich variety of habitats, through which we were expertly guided by David and Theo of Heritage's staff. No matter how many times we saw a particular animal, they always found something new to tell us about it. The accommodation chosen for us by Heritage Tours, Umlilo Lodge, was picturesque and comfortable, with a warm welcome and tasty breakfasts. All in all, five days which will live long in our memories!