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All reviews the hotel staff value for money recommend this hotel riverside mall frequent guest beautiful hotel botanical gardens room service excellent service breakfast and dinner business stay keep up the good work go the extra mile friends and family excellent stay easy access white river
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Reviewed 4 weeks ago

Fantastic location near the mall so you can easily go watch movies or gambling (if that's your thing), the breakfast was tasty, (and its free). The staff are friendly, I would definitely recommend it. Overall great experience.

Room tip: Higher rooms are quieter
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Pioneer14197506275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 6 days ago

Good Morning

We appreciate all feedback

We hope you have a wonderful Xmas break

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This hotel has been my hotel of choice for a long period of time. I do feel however that the quality is slipping and efforts should be made to bring it back up to old standards. The bathroom was not one hundred percent clean and requests at breakfast took long to deliver

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Gert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 6 days ago

Good Morning

Apology for the late response

We note your issues and it has been addressed with the relevant departments

Regard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Much appreciations goes to G.M, Ms Themba and Aphiwe.The family was really accommodation and had a hot buffet breakfast.I got a cousrtey one night stay from he hotel General Manager.Ms Nomamo Themba went all extra mile to reserve family room for us.Prior to reserve date, I had to reschedule the bookings as the wife could not feel any labour pains requiring us to travel to Mbombela.Aphwe at the last hour went extra mile in securing a room for the family.Thums up.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank benjamin955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 6 days ago

Good Morning

Already a great pleasure

We hope to have you visit us again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018

I had a lovely stay. Walking distance to the mall. Nice welcome snacks and drinks. The tv service was good and great Wi-Fi connectivity. And the breakfast was lovely. Nice coffee and bakery goods. Thanks Southern Sun.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Lungi606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 6 days ago

Good Morning

Great to hear from our guests

We hope to see you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018

Really enjoyed our stay over the weekend. They catered very well for the marathon runners. Went the extra mile by arranging an early morning breakfast and massages for the runners. Even a carbo-loading dinners was arranged.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank gschuleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 6 days ago

Good Evening

My apology for the late response

We hope to see you next year at the Kaapsehoop run

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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