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All reviews the hotel staff value for money recommend this hotel riverside mall frequent guest beautiful hotel botanical gardens room service excellent service breakfast and dinner business stay keep up the good work go the extra mile friends and family excellent stay easy access white river
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16 - 21 of 506 reviews
Reviewed 5 November 2018

I had a lovely stay. Walking distance to the mall. Nice welcome snacks and drinks. The tv service was good and great Wi-Fi connectivity. And the breakfast was lovely. Nice coffee and bakery goods. Thanks Southern Sun.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank Lungi606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 1 week ago

Good Morning

Great to hear from our guests

We hope to see you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018

Really enjoyed our stay over the weekend. They catered very well for the marathon runners. Went the extra mile by arranging an early morning breakfast and massages for the runners. Even a carbo-loading dinners was arranged.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank gschuleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 1 week ago

Good Evening

My apology for the late response

We hope to see you next year at the Kaapsehoop run

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

the experience I had was very good, the staff are very polite,the breakfast is very good, its child friendly, very well located and rooms are excellent the bed is very comfortable and I like the fact that we could sleep 4 in same room.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank RassulaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 1 week ago

Good Morning

Apology for the late response

We hope to see you and the family again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

I had a nice time there, the room was very clean very white sheets. I love white sheets and always check for the stain. But this ones were spotless. Big up to the staff. nice and warm receptionist. Rejuvenating garden and swimming pool. I will not think twice for coming back

Date of stay: October 2018
  • Trip type: Travelled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Baatsebapila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 1 week ago

Good Morning

My apology for the late response

We hope that you will visit us again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018

This place is everything. We had such a beautiful time, the staff is so very helpful and polite. All my boxes were ticked. The fact that is is just a walking distance to the Riverside Mall. It was such a beautiful finish to our holiday. We would recommend this place to anyone especially if 5 star treatment is what they are looking for. From the room, restaurant to the gardens, it was all perfect. Thank you for a wonderful experience.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank MvulaNkhosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 1 week ago

Good Morning

Please accept my apology for the late response

We appreciate all feedback

Hope to see you again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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