We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
lindornkosi
Mbombela, South Africa

Cool place

4.0 of 5 bubblesReviewed 22 Nov 2019
It’s really a chilled environment. It is great for a weekend where you just want to stay in and rest. Close to a number of amenities including I’langa mall being a walking distance.
The service is great and the breakfast is super delicious!!
Date of stay: November 2019
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karien L, Manager at Mercure Nelspruit, responded to this review
Responded 25 Nov 2019
Dear lindornkosi,

We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
R 1 850
Fully refundable
  • Expedia.com
    R 1 847
  • Agoda.com
    R 1 198
  • Priceline
2.7 km from Mercure Nelspruit
Free Wifi
Free parking
R 1 020
Fully refundable
  • Expedia.com
    R 1 020
  • Tripadvisor
    R 1 020
  • Priceline
2.3 km from Mercure Nelspruit
Free Wifi
Free parking
Exterior
R 1 811
Fully refundable
  • Hotels.com
    R 1 795
  • ZenHotels.com
    R 1 604
  • Expedia.com
    R 1 795
3.2 km from Mercure Nelspruit
Free Wifi
Free parking
R 1 605
Fully refundable
  • Expedia.com
    R 1 589
  • Hotels.com
    R 1 589
  • Tripadvisor
    R 1 589
2.9 km from Mercure Nelspruit
Free Wifi
Free parking
R 1 276
  • Expedia.com
    R 1 235
  • Hotels.com
    R 846
  • Priceline
1.7 km from Mercure Nelspruit
Free Wifi
Free parking
SUN1 NELSPRUIT ROOM
R 680
Fully refundable
  • Priceline
  • Agoda.com
    R 680
  • Vio.com
0.9 km from Mercure Nelspruit
Free Wifi
Free parking
R 1 697
R 1 589
Fully refundable
  • Expedia.com
    R 1 614
  • Priceline
  • Hotels.com
    R 1 614
3.5 km from Mercure Nelspruit
Free Wifi
Free parking
R 1 026
  • Priceline
  • Agoda.com
    R 1 026
  • eDreams
    R 1 026
9.4 km from Mercure Nelspruit
Free parking
Pool
R 1 500
No prepayment needed
  • Priceline
  • Agoda.com
    R 1 500
  • Vio.com
13.8 km from Mercure Nelspruit
Free Wifi
Free parking
R 495
  • Agoda.com
    R 495
10.8 km from Mercure Nelspruit
View more hotels in Mbombela
Reviews (334)
Filter reviews
334 results
Traveller rating
41
128
90
40
35
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
41
128
90
40
35
See what travellers are saying:
Selected filters
Filter
Updating list...
18 - 23 of 334 reviews
Reviewed 22 October 2019 via mobile

We booked a 2 room suite and stayed for 2 nights on route from the Kruger to Jo Burg.
Noticed a few reviews say there is no BBQ facilities, there is, it is are round the back of the pool area.
The suite was spacious, we did have ants in the kitchen area but nothing too serious. The rooms were clean and comfortable, if a little dated. Air conditioned and safe were in the suite.
Staff were friendly and welcoming, Elvis behind the bar is the man for cocktails! Pleasant sunbathing and pool area with a pool table and table tennis. Location wise it is next to a mall so for shopping of any kind, including food, it is ideal. Many good resturants a short walk from the hotel in the mall. It did get a little noisy at night with cars, but to be expected as it is next to the shopping mall and within an industrial area.

Date of stay: October 2019
Trip type: Travelled with family
2  Thank Bexandco
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karien L, Manager at Mercure Nelspruit, responded to this reviewResponded 11 November 2019

Dear Bexandco

We very much appreciate your comments regarding your stay at the Mercure Nelspruit Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Elvis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2019

I booked online and checked in online where it stated that "all you have to do is show up and pick the room card". When I did arrive, went to reception whereby was requested to provide all the information again. Apparently in South Africa credit card discounts must be done in front of the guest(?!). Requested a Junior Suite with two beds and got with one bed...

Date of stay: September 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ruim0nteir0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2019

Date of stay: September 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2019

Not an OK hotel, lack of standards in the rooms. Room are worn out an old looking, duvets are dirty, toilet paper is low quality and lacking in supply, furniture is old and scuffed. Not enjoyable, when we commented on it, there was just a response of 'Oh okay". OUr room has been smoked in, there were holes burnt in the furniture, the aircon in one bedroom was not working well and kept making loud noises. Nothing nice to say about the accommodation in this hotel. Not enjoyable and only for those who wont notice the difference.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank paulE9863XU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karien L, Manager at Mercure Nelspruit, responded to this reviewResponded 22 August 2019

Dear paulE9863XU

I apologise that your experience did not meet your expectations.

As previously mentioned, we are currently soft refurbishing all the rooms which includes furniture. Since your last stay, we have purchased new linen. I will inform the Executive Housekeeper and Maintenance Manager to resolve your valid comments in order to prevent reoccurrence.

We have taken note of all your valid comments in order to prevent reoccurrence.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2019

Date of stay: July 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karien L, Rooms Division Manager at Mercure Nelspruit, responded to this reviewResponded 15 July 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews