My overall experience wasn't very good, especially taken into consideration that the hotel is a Mercure Hotel. Reception and staff was very friendly. The hotel's overall impression was good. The problem started with the accommodation. The suite where I stated was dated and the airconditioner wasn't working properly. I had to request every day for the replenishing of the the milk, coffee and sugar and still it wasn't replaced. I had to go the local convenient store to buy milk and sugar in order for me to have coffee. The hotel is excellently situated; close to a mall with restaurants and entertainment. It is very accessable from the main road and is idealy situated for business and holiday travellers. The stoep of the room was never cleaned in the three days that I stayed there and looking at the dirt on the stoep it seems that it hasn't been cleaned for days
- Official Description (provided by the hotel):
- The 3-Star Mercure Hotel Nelspruit offers excellent Lowveld hospitality to mid-range, long- and short-stay guests. It is the ideal home-base for corporate and leisure travel in and around the Lowveld, including the nearby Kruger National Park and Sudwala Caves. It is adjacent to the new Ilanga Mall. Apartment-style suites offer guests self-catering, room service or dine-in restaurant options. Enjoy cocktails at the pool while you take advantage of the free Wi-Fi and the excellent weather. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Nelspruit Hotel Nelspruit
- Nelspruit Hotel