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Reviews (41)
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Reviewed 14 October 2016 via mobile

This hotel is rubbish totally
It's old not taken care of the beds look like bung beds.
The lights were not working. The place is tiny.
TV is pretty much standard no entertainment. No dstv.
It's in need of a serious ungrade. I mean it doesn't reflect the sun1s in the other provinces which have a great reviews.

Stayed: October 2016, travelled as a couple
Thank AyandaSamantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 17 October 2016

Dear AyandaSamantha H,

Thank you for taking the time to inform us of your recent experience at our Hotel.

May we apologise for the various inconveniences you experienced and for having created an unfavourable impression. The points you have raised are noted and will be attended to.

We do hope that you will afford us the opportunity to positively influence your impression of us in the future.

Yours sincerely,

Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2016

This newly refurbished hotel is very conveniently situated in Nelspruit. We had a very comfortable stay overnight. The staff is very friendly and helpful and we can highly recommend a stay here. The Sun1 hotels are extremely good value as they have sleeping accommodation for 3 people (one double bed and one bunk bed) and are clean and quiet.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Gibbsfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 9 May 2016

Dear Gibbsfamily,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2015

This hotel is in a good location near a mall and walking distance to a restaurant. The price is very reasonable. The rooms are small, but functional. Clean bathroom and room in general. Comfortable bed and good Air con. Also good wifi at the reception. Quiet.
We would return to this hotel.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sarracenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 2 December 2015

Dear Sarracenia,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Kind regards,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2015

It was overall very good. You can just put a fridge in the rooms.
The Hotel is nearby and you can walk from the hotel to the shops.
I don't have more to say. It was excellent, very good, enjoy the stay


  • Stayed: November 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 418suzettee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 12 November 2015

Dear 418suzette,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Kind regards,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2015 via mobile

Had a visit to south africa and had rented a hotel. Nice but air conditions were not working rather with short space. but the system used like sensitive lights bathroom were awesome. Very easy to use and classic.

Stayed: September 2015, travelled as a couple
1  Thank neha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 19 February 2016

Dear Neha s,
Thank you for taking the time to provide a review of our hotel and for sharing your experience. Your comments have been noted and are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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