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“Mr”
Review of SUN1 Nelspruit

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SUN1 Nelspruit
Ranked #13 of 18 Hotels in Nelspruit
Reviewed 17 October 2016

The service I received was good more especially at checking in. I picked a no smoking room but I constantly smelled cigarette fumes from the corridor. The room was found to have wet floor from water that had spilled from the shower.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank sibusisom771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 4 November 2016

Dear sibusisom771,
Thank you for informing us of your recent experience at our Hotel.
May we apologise for any inconvenience that was caused and for having created an unfavourable impression.
We do hope that you will continue to make use of our Hotels and we look forward to welcoming you back in the future.
Yours sincerely,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 10 of 31 reviews

Reviewed 14 October 2016 via mobile

This hotel is rubbish totally
It's old not taken care of the beds look like bung beds.
The lights were not working. The place is tiny.
TV is pretty much standard no entertainment. No dstv.
It's in need of a serious ungrade. I mean it doesn't reflect the sun1s in the other provinces which have a great reviews.

Stayed: October 2016, travelled as a couple
Thank AyandaSamantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 17 October 2016

Dear AyandaSamantha H,

Thank you for taking the time to inform us of your recent experience at our Hotel.

May we apologise for the various inconveniences you experienced and for having created an unfavourable impression. The points you have raised are noted and will be attended to.

We do hope that you will afford us the opportunity to positively influence your impression of us in the future.

Yours sincerely,

Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2016

This newly refurbished hotel is very conveniently situated in Nelspruit. We had a very comfortable stay overnight. The staff is very friendly and helpful and we can highly recommend a stay here. The Sun1 hotels are extremely good value as they have sleeping accommodation for 3 people (one double bed and one bunk bed) and are clean and quiet.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Gibbsfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 9 May 2016

Dear Gibbsfamily,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Yours sincerely,
Sun1 Hotels Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2015

This hotel is in a good location near a mall and walking distance to a restaurant. The price is very reasonable. The rooms are small, but functional. Clean bathroom and room in general. Comfortable bed and good Air con. Also good wifi at the reception. Quiet.
We would return to this hotel.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sarracenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 2 December 2015

Dear Sarracenia,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Kind regards,
Sun1 Hotels Management

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Reviewed 10 November 2015

It was overall very good. You can just put a fridge in the rooms.
The Hotel is nearby and you can walk from the hotel to the shops.
I don't have more to say. It was excellent, very good, enjoy the stay


  • Stayed: November 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 418suzettee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SUN1-HOTELS, Owner at SUN1 Nelspruit, responded to this reviewResponded 12 November 2015

Dear 418suzette,
Thank you for taking the time to provide a review of our hotel and for sharing your experience.
It is always a pleasure to receive positive feedback and your comments are greatly appreciated.
We look forward to welcoming you back in the near future.
Kind regards,
Sun1 Hotels Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUN1 Nelspruit

Address: Cnr. Kaapsehoop and N4 Streets, Nelspruit 1200, South Africa
Region: South Africa > Mpumalanga > Nelspruit
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 18 Hotels in Nelspruit
Price Range: R503 - R557 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — SUN1 Nelspruit 2*
Number of rooms: 76
Official Description (provided by the hotel):
Stay at SUN1 Nelspruit and enjoy modern budget accommodation close to the i'Langa Shopping Mall and within reach of the world famous Kruger National Park. ... more   less 
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