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Anton F
Pretoria, South Africa

Friendly%20staff%20at%20the%20Road%20Lodge%20Mbombela

4.0 of 5 bubblesReviewed 24 Apr 2023
Our original booking by the travel agent did not specify nonsmoking rooms, but the front desk staff arranged new rooms in a flash. The waiters at the restaurant were friendly and provided assistance with meal choices. The rooms were clean and serviced every day. I can see myself staying here again for business..
Date of stay: April 2023
Trip type: Travelled on business
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs Suzanne De-Jager Cranston, General Manager at Town Lodge Mbombela, responded to this review
Responded 04 May 2023
Thank you for sharing your experience at our hotel. We are glad to hear that our staff was able to accommodate your request for nonsmoking rooms and that you enjoyed your stay with us. It is also great to hear that you found our restaurant staff helpful and that you enjoyed our clean and well-serviced rooms. We look forward to welcoming you back in the future for another comfortable stay with us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (112)
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11 - 16 of 112 reviews
Reviewed 13 April 2023

I wasn't expecting much but this is a little gem! Clean, tidy and very welcoming. The staff were polite and very helpful - special mention to Quiet who was wonderful. If you're looking for a base whilst you're out and about this fits the the bill perfectly.

Date of stay: April 2023
Trip type: Travelled solo
Thank hadidab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mrs Lona Poisson, General Manager at Town Lodge Mbombela, responded to this reviewResponded 17 April 2023

Thank you for taking the time to share your positive experience at our establishment. We are delighted to hear that you found our property to be clean, tidy, and welcoming. It is wonderful to know that our staff, especially quiet, were able to make your stay enjoyable with their polite and helpful service.

We appreciate your recommendation of our establishment as a perfect base for those who are out and about. We look forward to welcoming you back soon for another memorable stay.

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Reviewed 6 March 2023 via mobile

I went to Town Lodge for a solo staycation and left feeling so refreshed. The service was impeccable, the staff were friendly and made me feel at home. I enjoyed all my meals and poolside drinks. Great value for money and I highly recommend to anyone coming to Nelspruit/Mbombela

Date of stay: February 2023
Trip type: Travelled solo
Thank livewithphumz7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 13 March 2023


Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon, Phumla.

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Reviewed 6 March 2023

Claude welcomed me very warmly at the check-in counter and processed the access to my room most efficiently. The room was well prepared, very clean, and as far as functionality is concerned, more than adequate.
Town lodge Mbombela is in the center of town with good parking and security.

Room tip: My room was close to reception and looked out over the parking lot but I was not disturbed by noise at all.
Date of stay: March 2023
    • Sleep Quality
    • Cleanliness
    • Service
Thank T5355MYrobync
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 9 March 2023

Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.

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Reviewed 28 December 2022

Considering that this is a 2 star hotel, I couldn't be more impressed. The City Lodge Group reall y means business. I booked 2 rooms and was given interleading. Everything in the room was working and clean. WiFi worked perfect and the hotel has a backup generator in case of loadshedding. Breakfast was also good.

My family was happy and for the price, I couldn't expect more. Thank you!

Date of stay: December 2022
    • Location
    • Rooms
    • Service
Thank Samkeliso_Nkwanyane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 20 February 2023

Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.

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Reviewed 8 November 2022

Good location, in a walking distance from the Crossings shopping mall. Close to the Nelmed and Rob Ferrera hospitals. Very clean and very friendly staff. a good variety of restaurants in a complex located nearly/waking distance.

Date of stay: October 2022
    • Value
    • Location
    • Service
Thank nini411
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 14 November 2022

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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