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Pugiso M

Its safe, homely, the staff in welcoming and freindly thoughout your stay

5.0 of 5 bubblesReviewed 22 Aug 2021
The rooms , the entire lodge facility is therapeutic. The rooms sparkling clean, with strict adherance to covid 19 protols including sanitising the rooms regularly that is daily.. The rooms on the South are quiter.The upper rooms have less aircon noise.The corner rooms/ suites are larger and have good sunshine radiation penetration
Date of stay: August 2021
Room Tip: The views are awesome from from both ends of the hotel. For old age people and physically...
Trip type: Travelled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this review
Responded 01 Sept 2021
Thank you for staying with us, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us. We look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (113)
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21 - 26 of 113 reviews
Reviewed 22 March 2021 via mobile

I always look forward to stay in this very peaceful and tranquil place. It gives one a sense of peace away from the hustle and bustle of city life.
The helpful front desk staff and equally courteous restaurant personnel makes this place a must to stay at when in Mbombela.
One has complete peace of mind with regard to the implementation of Covid-19 protocols and regulations.

Date of stay: March 2021
Trip type: Travelled on business
Thank 147jds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 24 March 2021

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2021 via mobile

Hotel has friendly staff. Lots of ice available and a mechanized shoe shine. Rooms are structured for an overnight visit with space for laptop with USB port to charge all devices. Quality WiFi signal. A pool and quality outside eating area. Congratulations to management and staff.

Date of stay: February 2021
Trip type: Travelled on business
Thank Annetta1111111111111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 23 February 2021

Thank you for staying with us. We are pleased to hear you sing praises of our helpful and friendly staff and hotel facilities. Our hearing of these things coming together for your enjoyment is what drives us to continue to do our best. We look forward to welcoming you back soon.

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Reviewed 10 February 2021

My stay was full of frustration and inconvenience. I had a lot challenges at the hotel which was addressed with management. Management apologized and promised to rectify their mistakes. I don't think I will stay at hotel again

Date of stay: October 2020
Thank CHARMSAMA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2021

A nice clean place to stay, if you are unsure about anything just ask the staff. Rooms are comfortable and bathroom is spacious. Buffet breakfast you will be assisted by staff, I am sure this is a safety precaution due to Covid.

Room tip: There are no lifts, if you are travelling heavy use the stairs.
Date of stay: December 2020
    • Location
    • Cleanliness
    • Service
Thank 334raven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 25 January 2021

Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.

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Reviewed 18 December 2020 via mobile

This is a place in which you must stay at on those days where you want to forget about everything and everyone.

The tranquil setting of this place is a huge therapy for the restless soul.

The place is located near the busiest road intersection in Mbombela, yet it is miraculously very quiet and peaceful.

The staff is helpful, especially with the ordering of food from stakeholder partners.

Date of stay: November 2020
Trip type: Travelled on business
Thank 147jds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public Relations Manager, Agency / Consultant at Town Lodge Mbombela, responded to this reviewResponded 25 January 2021

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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