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All reviews phabeni gate kruger national park the river bed unit swimming pool lack of wi fi self catering berlin falls staff at reception timeshare units wonderful week mac mac falls an awesome experience great facilities putt putt stayed here for a week relaxing holiday
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Reviewed 30 September 2018 via mobile

Friendly staff, spacious, clean and beautiful apartments and a refreshing and restful environment, next to Sabie and Sand rivers - that is Sanbonani! Thank you for encredible service! We loved our stay!

Date of stay: September 2018
Trip type: Travelled with friends
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agnes1242, Manager at Sanbonani Resort, responded to this reviewResponded 5 October 2018

Thank you for taking the time to write a review and your kind words. Regards Resort Manager

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Reviewed 13 September 2018

The management and staff are welcoming and friendly, always willing to go the extra mile for their guests.

With the delicious meals a the restaurant, lovely cocktails next to the crystal clear pool, not to mention the spa and gym, you'll never want to leave this paradise.

Thank you for your consistent service, always with a smile!

Room tip: Luxury rooms are all magnificent!
Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank KurtSafariCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agnes1242, Manager at Sanbonani Resort, responded to this reviewResponded 19 September 2018

Thank you for taking the time to write a review and your kind words. We look forward to welcoming you back in the near future! Regards Resort Manager.

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Reviewed 6 September 2018

We were booked into a two bedroom chalet overlooking the riverfront garden with magestic trees and a beautiful river and mountain as background.The unit was clean,
and was well equiped for a self catering stay. We found the staff very frienly and helpfull.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Leon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agnes1242, Manager at Sanbonani Resort, responded to this reviewResponded 7 September 2018

It is always a pleasure to read such nice reviews, thank you for your kind words and 5 star rating. The Sabie River, hippo and crocodile sightings is such a highlight especially in the cool winter months, added to this the beautiful tress, the Spa, all the outdoor activities truly makes the Resort the Jewel of the Lowveld. We look forward to welcoming you back in the near future. Kind Regards from the Resort Manager and the Sanbonani Team.

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Reviewed 2 September 2018

We didn't have Sat Nav on our arrival, (couldn't get a chip to use locally straight away), So followed directions given from Nelspruit Kruger Mpumalanga airport and a little more on the way. When arriving in Hazyview the resort was a little difficult to locate. After a few days realized the brown signs with (no directional arrows) actually instead had a pointed edge showing the way to turn, we had become familiar with the roads by then and also now had Sat Nav. Loved that we were close to a shopping mall and lots of other fun activities around the resort to choose from my kids 6 and 11 especially loved the elephant sanctuary and quad biking. We didn't see the hippo's around the resort as so may people had mentioned and we only saw the monkeys 1 day near our departure my kids were especially looking forward to seeing both. We did however have a wonderful guide who took us around Kruger National park and we saw 4 of the big 5's, kids loved seeing the animals most of them close up. The resort is adequate but I have stayed in better, more modern units and loved the fact that the maids came by to clean everyday.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Scenic756659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agnes1242, Manager at Sanbonani Resort, responded to this reviewResponded 7 September 2018

Thank you for your rating, The GPS co-ordinates and directions are available on our web site as well as on the guest certificates. As spring turns into summer, then the Hippo;s are not that active as they are in the cooler winter months, we are happy that your sightings in the Kruger National Park were good, it certainly is a privilege to see 4 of the big 5 . We have started a substantial upgrade of the chalets - modernising the kitchens - new floor tiles in the kitchen, dining and lounge area - painting etc. 18 chalets have been completed and we hope to complete a few more before the end of the year. We look forward to welcome you back in the near future. Kind Regards Resort Manager..

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Reviewed 30 August 2018 via mobile

I booked sanbonani specifically because Booking.com had bbq facilities available at this establishment.
Upon checking in I was told braai facilities are not available.
Staff had no concern or didn’t even attempt to assist. Waited in reception for an hour.
Wena the bookings lady was not interested in my grievance and couldn’t be bothered.
Will never stay there again and would not recommend to anyone.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Naabz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agnes1242, Manager at Sanbonani Resort, responded to this reviewResponded 7 September 2018

Dear Nabil Garda,

Every guest has a right to their view and opinion, however, having said this it would be great if all the above facts were correct. My understanding is that you booked a HOTEL ROOM via Booking.com. It clearly states on booking.com and our website that the CHALETS .have braai / BBQ facilities. There are no braai / BBQ facilities in the HOTEL ROOMS, I am sure that all guests booking into a Hotel are aware of this fact. . It is with sadness that you have left out the part that Wena the ''bookings lady' offered to refund your money less the 10% service charge as this confusion was clearly your misunderstanding. You booked a standard twin Hotel Room.

Regards Resort Manager

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