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Arpan M
Mumbai, India

Sabi River Sun Resort - beautiful resort !!

4.0 of 5 bubblesReviewed 31 May 2024via mobile
The resort is a beautiful property in Kruger! The property is spread over many acres of land with Golf course, villas and water bodies within the resort.

The service was excellent and the restaurant served great food. Special thanks to the Chef Prince and Douglas who made such lovely vegetarian food for us on special request.

The property has stunning view of the golf course and gardens

Recommended for families and couples travelling to Kruger !!
Date of stay: May 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this review
Responded 03 Jun 2024
Dear Arpan

Thank you so much for such a great review. We really appreciate and value you being our guest. I'm so glad to hear that our staff were able to make your experience with us a memorable one. I hope we will welcome you back for yet another memorable holiday.

Kind Regards
Katy
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 26 May 2024

Resort remains very good in general.
Sesonke Restaurant is still very mediocre despite numerous complaints and bad reviews for years. Southern Sun F&B department don't seem to bother with improvements, maybe because foreign tourists come in bus loads with nowhere else to go for meals. Therefore, they keep it going with its limited menu, poor buffet selection and lacking in value for money.
On a positive note, timeshare units, property and golf course are all excellent in every respect.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 2 weeks ago

Dear Guest

I am sorry that it was not a positive one. It is never our intention to make anyone feel this way about any services or offerings at the Resort. So please know that we take your feedback very seriously and will be looking into what changes can be made to improve.

I am happy though, that you still like the property itself.

Kind Regards
Katy

Kind Regard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2024 via mobile

Had a few days relaxing at the Sabi sun resand also visited Kruger Park ,Rooms were very nicely decorated the only problem we had the kettle was not working as well as the phone eventually managed to get a replacement kettle, Restaurantwas nice and food was reasonable only ate there once but all the staff that we met were very helpful grounds are nicely laid out and each area has a small pool ,if in south africa again would visit again

Date of stay: May 2024
Trip type: Travelled with family
Thank Stuart S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 4 May 2024

Dear Stuart

Thank you so much for taking the time to rate and review your stay with us at Sabi River Sun. We really appreciate you being our guest and sharing the word about us. Sorry about the issue with the kettle. I'm just glad it was resolved as well.

It's very nice that you enjoyed out facilities and I trust we will be welcoming you back for another great holiday at our "little piece of Heaven"

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2024

The place is a large resort with golf, tennis, etc and various apartments. My review applies only to the hotel.

The resort obviously caters to wealthy visitors to the Kruger Park. I found the hotel replete with a beautifully manicured golf course and very high-end cabins as well as the hotel itself to be disappointing. It is probably the only one available for tours, and it is professionally run, and is satisfactory for lodging. But we had been staying at hotels characterized by happy, always smiling and very helpful staffs, but in the two days I never saw single staff person smile, nor for that matter, the wealthy guests. Many seemed dour and unhappy. The staff almost seemed proud of the fact that they have no ATM machine (the town is too far to walk for one). I suspect that this is a management issue. Our rooms were adequate but nothing memorable. Our group of 9 was unanimous in our disappointment, and everybody commented that the food here was by far the worst of the trip, overcooked and tasteless.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank paul d
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 February 2024

The timeshare bungalows are in excellent condition after the upgrade. Golf course is good and the resort entertainment is great. Tennis, golf, pedal, lawn bowls. Close to Kruger Park with easy access. Game drives available, if you're that way inclined

Room tip: There are five swimming pools in the complex
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank gms0404
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 8 February 2024

Dear Guest

Thank you so much for taking the time to review your stay with us at Sabi River Sun resort. We really do appreciate and value your feedback. I'm so glad to hear that your experience with us a memorable one and that you enjoyed all of the amenities we offer.

We appreciate you and can't wait to welcome you back to the Resort for your next holiday.

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2024

Sabi river is part of the Sun group, which says it all. Excellent accommodation with onsite restaurant, spa, golf course, bowling and tennis and swimming pools.
Also kids entertainment and show during the holidays.
Friendly and efficient service.
Close to the Kruger Park.
Great views of the hippocampus and crocodiles from most chalets.

Room tip: Leave early to see the animals in the Kruger Park
Date of stay: March 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mira C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 8 February 2024

Dear Guest

Thank you for your review. It's super exciting to see you had a beautiful family holiday experience with us. There sure is lots to do and see on-site, for guests of all ages to enjoy. It was such fun having you stay at our beautiful Resort, and we can't wait for your next memorable, holiday with us.

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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