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Graham
Johannesburg, South Africa
Sabie River Bungalows - Great Break from the city rush
5.0 of 5 bubblesReviewed 02 Feb 2024
The timeshare bungalows are in excellent condition after the upgrade. Golf course is good and the resort entertainment is great. Tennis, golf, pedal, lawn bowls. Close to Kruger Park with easy access. Game drives available, if you're that way inclined
Date of stay: January 2024
Room Tip: There are five swimming pools in the complex
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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2 - 7 of 1 503 reviews
Reviewed 2 February 2024

Sabi river is part of the Sun group, which says it all. Excellent accommodation with onsite restaurant, spa, golf course, bowling and tennis and swimming pools.
Also kids entertainment and show during the holidays.
Friendly and efficient service.
Close to the Kruger Park.
Great views of the hippocampus and crocodiles from most chalets.

Room tip: Leave early to see the animals in the Kruger Park
Date of stay: March 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mira C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 8 February 2024

Dear Guest

Thank you for your review. It's super exciting to see you had a beautiful family holiday experience with us. There sure is lots to do and see on-site, for guests of all ages to enjoy. It was such fun having you stay at our beautiful Resort, and we can't wait for your next memorable, holiday with us.

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024

Good comfortable option pretty close to Kruger gates.
Accommodation was tidy, good area for braaing and enjoying time after being in the car all day.
Seeing the hippos leaving their dam each sunset was special. We didnt hear about this cool experience and just stumbled upon it so front desk should be trained to mention this at check in.
Small shop with limited products (ice cream, souvenirs etc) so best do food shop in town
Suprisingly, didn't have a gym which was a shame for a big property like this.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Mikeey23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 18 January 2024

Hi Mikeey

It's super exciting to see you had a beautiful holiday experience with us. There sure is lots to do and see on-site, for guests of all ages to enjoy. It was such fun having you stay at our gorgeous Resort, and we can't wait for your next memorable, peaceful getaway with us!

I do acknowledge your comment on the gym, Should the demand grow in the future, there is a possibility it will be considered. But I'm glad that you still had an enjoyable time with us.

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2023

How it is possible that this hotel is a supposed 4 star facility is beyond belief. From our arrival to our departure an absolute negative experience from our room not being serviced notwithstanding various requests to supper services not starting until 20 minutes later than supposed 6pm.

We communicated the negative aspects to management that elected to ignore any issues and us as guests and early check out was done - zero accountability nor any attitude to make amends .

If possible consider other options in the area.

Room tip: Consider other options
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank kobusb996
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 13 December 2023

Good day Kobus

Thank you for your review.

We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you. I do believe your issue were addressed with our F&B manager.

Should you wish, please do contact our Deputy GM Meresh Sukdeo meresh.sukdoe@southernsun.com

Kind Regards
Katy

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Reviewed 29 October 2023 via mobile

Beautiful resort with hippos to view in a private dam. Rooms are of a high standard, and the staff are friendly and welcoming. It’s a short drive to Numbi Gate for access to the Kruger Park. There is a 9 hole golf course, bowls lawn and tennis courts.

Date of stay: October 2023
Trip type: Travelled with friends
Thank jonathanbL6192VS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 7 November 2023

Dear Guest

Thank you for your great comments. We are so glad you enjoyed your stay with us. We really appreciate you being our guest and helping to share the word about us. I hope we will be welcoming you back in the near future.

Kind Regards
Katy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2023 via mobile

I returned to Sabie river sun after 30 years since buying my timeshare this was the first resort I stayed a week way back. Southern Sun establishments and especially the golfing estates are pristine and well managed even though they are the grande dames of the hospitality industry. Old furnishings are cherished and revamped with the new additions of comfort as the years have passed. Keeping the theme and keeping up with the times is something others can learn from the southern Sun brand.
The chalet I stayed in 30 years ago was still as comfortable as it was back then. This establishment knows travellers and their needs. Of the hundreds of reviews i have given I maintain 2 or 3 things a traveller really needs, a good clean comfortable bed, running water and a clean shower and toilet and a neat surroundings...all boxes ticked here for sure as always.
The grounds and golfing....par excellence. My brother played a few rounds of golf and this estate is so beautiful....and we'll manicured lawns and fairways.
Housekeeping, amenities and super super plus...lights were on 24/7 thank you Sabi river sun for keeping us warm and lit up to enjoy our long long card nights

Room tip: 1. Do buy your amenities that you prefer or by the way 60 at checkers delivers to your doorstep. 2. The shop on the premises not very well stocked up.
Date of stay: September 2023
Trip type: Travelled as a couple
Thank Zora K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Ntsele, Guest Services / Front Office at Sabi River Sun Resort, responded to this reviewResponded 7 November 2023

Dear Guest

Wow, We are incredibly grateful that you took the time out to leave us a 5-Star review. Its so good to know that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.

We really appreciate you being our guest and helping to share the word about us. Hope you will be returning in the near future.

Kind Regards
Katy

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