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Luv2Travel

Relaxing stay - not perfect, but still pretty nice!

4.0 of 5 bubblesReviewed 24 Apr 2024
We enjoyed our visit to ANEW Hazyview. The resort had a bit of a Mexican villa feel - which wasn’t what we expected. The hotel is undergoing some remodeling, but the renovated areas are gorgeous.

Our room was comfortable and clean. AC worked great. Grounds were gorgeous. Lounge area was very comfortable and we enjoyed watching the monkies from the lanai. Hotel staff were very helpful and friendly. BOMA supper experience was GREAT!!

Seversl people on our tour had petty complaints - wanting ‘American’ standards in everything. Well, you’re not in the US - you’re in a remote and beautiful part of Africa!

The location is stunning, the service is excellent, and the food (especially the BOMA) was great. The hotel isn’t perfect - but you see the potential and the dedication of the staff to provide a welcoming and safe stay is exemplary.

You’ll be comfortable at the ANEW. Relax and enjoy the surroundings … my goodness, I still cannot believe I was in this fascinating corner of the world!!
Date of stay: April 2024
Room Tip: Enjoy a G&T at the lounge. Go to the BOMA!!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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3 - 8 of 505 reviews
Reviewed 16 April 2024

The hotel's front door face is nice, but the internals are a different story. It was if the hotel was rushed into operation, and was not quite ready for a large group of people as for those of us in the Gate 1 tour. There were aspects that were nice, and then horrible deficiencies in other areas, like phone did work. Shower stall looked like it was a rush job to finish. No fire sprinklers in the ceilings (in the USA that is a serious code violation and a hotel could not open). The BOMA dinner was nice, once they got the bon fire to work. I'm just not a fan of eating in the dark. I like to see my food.

The staff was nice and pleasant.

Its a bit of a good-bad story. I'm sure in time this hotel will be fabulous, but at the time of my visit it was not quite there yet.

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KnitsbyConnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anew Hazyview Kruger Park, General Manager at ANEW Resort Hazyview Kruger Park, responded to this reviewResponded 17 April 2024

Dear Connie Knitsby

Thank you for taking the time to complete the survey about your stay at ANEW Resort Hazyview Kruger Park. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We continuously strive to provide our Guests with a memorable experience during their travel and sadly this time around we have fallen short of our commitments.
I would like to sincerely apologize for the discomfort caused to you with the telephone in your room not working as it should and would like to assure you that this has since been rectified and stricter measures have been implemented to ensure this is an isolated issue going forward.
We value your feedback regarding the service from the staff and will continue to provide professional and friendly service to all our Guests.
We have noted all your comments and feedback provided which will aid us in ensuring we meet and exceed our Guests expectations.
We hope to have the opportunity to welcome you back to the ANEW Resort Hazyview again soon.
Kind regards,
Odele van der Merwe
General Manager
ANEW Resort Hazyview

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024 via mobile

The location was ideal, near Kruger Park. The hotel was very South African, Memories of Africa with dark bedroom furniture, old faucets, big bedroom which overlooked the pool. In the same complex there were plenty of restaurants and shops.

Date of stay: February 2024
Trip type: Travelled with family
Thank josephinemN7929ZK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2024

The place and just the view of the place is very breath taking, you can forget about the outside world while there. Staff is friendly and helpful. The pool is clean and open. What ever activities you booked outside venue the staff will assist you like wake you up so you can meet your appointment. So it is top for me

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ngobenixb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anew Hazyview Kruger Park, General Manager at ANEW Resort Hazyview Kruger Park, responded to this reviewResponded 6 March 2024

Dear Ngobenixb

Thank you for taking the time to review our property and the amazing feedback provided.

We are so pleased to see that you love our resort just as much as we do and that it is deserving of a 5-star rating.

We value your feedback regarding the tranquility of the resort and the pool area is truly amazing and accurate feedback which we truly appreciate.

It is our privilege to have the opportunity to show you the true hospitality the ANEW Resort Hazyview is proud to offer and we assure you that we will continue to do so.

We hope to have the pleasure of welcoming you back to the ANEW Resort Hazyview again soon.
Kind regards,
Odele van der Merwe
General Manager
ANEW Resort Hazyview

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2024

We really really loved this place. At first I thot since it’s a resort it’s gonna be noisy but it turned to be a quiet , and good for my liking. I liked the its bushyness, their yard / garden is filled with greens, Very well maintained and clean and open space. The staff very friendly. I loved this place , I also enjoyed the pool.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank abooi386483
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anew Hazyview Kruger Park, General Manager at ANEW Resort Hazyview Kruger Park, responded to this reviewResponded 1 March 2024

Dear abooi386483

We thank you kindly for such a beautiful review of our property and your recent stay with us.

Your feedback is valuable to us, and we are so pleased that we met your expectations.

I will be sure to congratulate the staff for their friendly service and for making you feel special which is something we pride ourselves in doing.

We look forward to welcoming you back to the ANEW Resort Hazyview again soon!

Kind regards,
Odele van der Merwe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2023

ANEW is one of the best local resorts, has the staff and their facility is very quiet and appeasing. I'd recommend this resort to anyone who fresh air and great new experience. As for their swimming pool side, it's a big wooow

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nnonya416263
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anew Hazyview Kruger Park, General Manager at ANEW Resort Hazyview Kruger Park, responded to this reviewResponded 27 December 2023

Dear Ms. Nonya

We are so pleased to hear that you enjoyed your stay with us and that you agree that the ANEW Resort Hazyview is one of the best resorts in Hazyview. Thank you kindly for taking the time to share your feedback, we delighted to receive such amazing feedback and can assure you that we will continue to create even more amazing experiences for our valued Guests.

We trust that you will enjoy the rest of your festive season and look forward to welcoming you back to the ANEW Resort Hazyview again soon!

Kind regards
Odele van der Merwe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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