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Wiredtogo1
Fourways, South Africa

Weekend away

3.0 of 5 bubblesReviewed 19 Jun 2023via mobile
Stayed here for a weekend. Both breakfast & dinner buffets as well as the a la cart dining experience at the copper restaurant very good. General maintenance standards around the property let it down thou. 2 x shattered panes of glass on the level one entrance door and adjoining window panel bad impression. Many walkway lights around the property non-functional, broken tiles around the pool definitely need attention. But overall a very enjoyable stay.
Date of stay: June 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vinny Maharajh, Owner at The Capital Zimbali, responded to this review
Responded 22 Jun 2023
Dear Valued Guest
Thank you for your valued feedback, we are happy to hear that you enjoyed your stay with us
Our facilities team are in the process of the repairs around our property and can assure you that this is not the standard of The Capital Zimbali
The Capital Zimbali team look forward to welcoming you back soon
Best wishes,
The Capital Zimbali Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (95)
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Reviewed 14 June 2023

The food quality and Indian Taste food is very good
Recommended for other friends and relatives of my to have visit to this place atleast once
This hotel is also having an awesome view of Indian Ocean and some time will able to see the Dolphin as well in sea 😄

Date of stay: June 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Adventure28546992560
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vinny Maharajh, Owner at The Capital Zimbali, responded to this reviewResponded 22 June 2023

Dear Valued Guest,

We are delighted to hear of your time spent with us and thank you for your feedback
The Capital Zimbali team look forward to welcoming you back soon

Best wishes,
The Capital Zimbali Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2023

Probably the worst service I have experienced as a guest travelling round the world. Here are some of the issues:

1. Service was slow to non existent
2. Pricing was ludicrous for drinks and meals
3. We had theft of a phone charger direct from our room
4. We were attending a two day conference and the food was below expectations,cold and set out where it was a bun fight to dish up.
5. For the awards evening, service was slow and they carried soup over our heads while we were seated. Due to the serving staff being so inefficient, we were worried it would be dropped all over us. Luckily not.
6. Drinks service during the awards was ridiculous - waitress did not know difference between basic white wines.
7. Price of airport transfers were quoted to us at an astronomical price but when we had to use this service as we were let down but another provider, the price was 1/6th of what was originally quoted.

The only positive was the breakfast.

Not recommended - stay elsewhere

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank lorrinj2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 April 2023 via mobile

The Copper Restaurant- epic , epic fail.
As was our last day in South Africa before flying back to the U.K. and we’re staying in Zimbali for one night . We decided to take family out for Sunday lunch to the Copper Restaurant as the menu looked like it suited most tastes .
However , it was by far one of the worst meals I have ever had worldwide.
Blue and rare fillet ordered arrived cremated to well done .
The prawn curry was chopped up prawns and chunks of fish . Tasted of mutton ( used same sauce ) what about pescatarians? 4 out of 9 meals were sent back.
The manager came over unapologetic, in fact laughed at us before sauntering off . Sent the chef out who laid blame on kitchen staff . No apology . No offer to reduce charges .
Will never go here again and be sure to tell all the locals I know in the area too. You’d be better off going to a cheaper franchise locally .

Date of stay: April 2023
Trip type: Travelled with family
Thank Ann G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2023

The trip was an amazing experience. The hotel was beautiful, the people and the ambiance was great. I enjoyed chilling my the pool side, drinking nice cocktails. Sleeping time was so relaxed and peaceful. The noise Levels from the hotel was minimum, which made it great to sleep, evening during the day.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank refilwepitse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2023

The hotel is stunning. Perfect for families, couples or solo travel. From arrival the service was impeccable. Stunning ocean and Forrest views all round. Perfect for leisure stays. Had a few room maintenance issues which I gather will be sorted. Nonetheless, worth the stay.

Date of stay: April 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 659florence
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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