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Clare52_10
Leeds, United Kingdom

Lovely family visit

4.0 of 5 bubblesReviewed 30 Dec 2024via mobile
We had a 2 night stay in December and felt very well cared for. The rooms were comfortable, spacious, had everything we needed and an incredible view from the balcony. We enjoyed the breakfast and appreciated the hot drinks brought to our room on waking. Pool on roof was fun. The spa was a little tired in areas and spa was booked up weeks in advance which was a shame.
Date of stay: December 2024
Trip type: Travelled with family
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Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this review
Responded 04 Jan 2025
Dear Clare52_10
Our team appreciates your wonderful feedback after your recent two-night stay at Views Boutique Hotel & Spa.

Providing exceptional hospitality is our top priority, and it is gratifying to know that our team's efforts made your experience memorable.

We are grateful for the detailed description regarding the spa as this gives us the opportunity to use this feedback constructively to improve our guests’ experience. As our spa is extremely popular, we are disappointed that a pre-booking was not made prior to arrival and that we did not have time slots available during your stay. We would have preferred that you experienced a well- deserved spa treatment too.

We wish you all the best with your travels and for the new year.

Yours hospitality

Michelle Hingle
Marketing Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The sun splashed pool is the prefect spot to refresh after a long day at the beach or out enjoying the Wilderness area.
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View more hotels in Wilderness
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4 - 9 of 735 reviews
Reviewed 27 December 2024 via mobile

Stayed in the penthouse which was absolutely amazing with fantastic ocean views. Everything was new and modern and the bathroom was stunning. Had a hiccough with the restaurant on the first night but the manager handled it so well and needs to be commended. Loved the heated indoor and outdoor pools.

Date of stay: December 2024
Trip type: Travelled with family
Thank yavinir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this reviewResponded 4 January 2025

Dear Yavinir

Our team at Views Boutique Hotel & Spa appreciate your wonderful feedback after your recent stay.

We are glad that you raised your disappointment regarding your restaurant experience and that we could make right of the situation during your stay.

We are so grateful to know that we have triumphed in exceeding our guests' expectations.

We wish you all the best with your travels and for the new year.

Yours in hospitality

Michelle Hingle
Marketing Manager

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Reviewed 10 November 2024 via mobile

We stayed at this hotel two years ago. In October 24 we came back to Wilderness and walked the beach back to Views for lunch. Really enjoyed the seafood again and a few Red Labels for me and a couple of glasses of wine for my wife. We had a window seat and had a couple of relaxing hours looking at the beach and ocean.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank Hemel1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this reviewResponded 11 November 2024

Dear Hemel1

Our team appreciates your wonderful review. Thank you for taking the time to walk along the beach to Views Restaurant to return to enjoy our seafood platter, along with some cold beverages. We are glad that you relaxed and experienced the calming ambience and breathtaking views of the Indian Ocean.

We wish you all the best with your travels.

Yours in hospitality

Michelle Hingle
Marketing Manager

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Reviewed 15 October 2024 via mobile

Brilliant hotel just above the beach with views of the crashing waves all along the beach. The rooms were very comfortable with everything you could want and had the same fantastic view. Staff are very friendly and helpful, breakfast was a little slow but when we needed it quickly they delivered.

Restaurant food was very good with good service.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank marcT4751KS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this reviewResponded 18 October 2024

Dear MarcT4751KS

The team at Views Boutique Hotel & Spa continually strive to exceed our guests’ expectations. It is rewarding to read your great feedback which keeps us motivated to continue to keep striving to always give our best.

We are delighted that your experience was memorable.

We wish you all the best with your travels and may your experiences always be superb!

Yours in hospitality

Michelle Hingle
Marketing Manager

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Reviewed 13 October 2024

A spacious feel to this well-appointed hotel, and what a spot! Fantastic views over the ocean .... and high enough to have a hang glider swooping past our room.
The weather was a bit ropy for a time, so we spent a pleasant afternoon at a window-front table in the restaurant watching the surf and surfing the web!
The spa/gym was a pleasant facility ... with the latter to myself and plenty hot enough.
As seems to be the case throughout South Africa, lovely staff with a clear pride in their hotel and focussed on making customers welcome and happy.

Room tip: Get an ocean front room to enjoy this location at it's best.
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephen W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this reviewResponded 18 October 2024

Dear StephenW674

Thank you for your wonderful review and feedback. Our team at Views Boutique Hotel & Spa are thrilled that you had a memorable experience and appreciated our warm South African hospitality and breathtaking views.

We are glad that the inclement weather did not deter you from enjoying your stay and that you took the time to explore our facilities and watch the colourful display of paragliders.

We wish you all the best with your travels.

Yours in hospitality

Michelle Hingle
Marketing Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 13 October 2024

A stunning hotel in a spectacular location! From the moment we arrived, and throughout our stay, we were treated with first-class service from all staff. We were blown away by the fantastic quality of the accommodation, beautiful views and delicious food. "Views" is the right word for this hotel as there really are the most amazing views from every balcony, window, seating area in and around the hotel, as well as from the glass-fronted balcony in our room. This is one of the most fantastic places we have ever stayed and we do hope to return one day. Thanks to all staff for making our stay so wonderful.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Diane H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle Hingle, Marketing at Views Boutique Hotel & Spa, responded to this reviewResponded 18 October 2024

Dear Mb702SGdianeh

Our team at Views Boutique Hotel & Spa are delighted to read your stellar review and great feedback. Your kind words and appreciation of our warm hospitality, location and offering keeps us motivated to continue to strive to give our best in exceeding our guests’ expectations.

We wish you all the best with your travels and look forward to your return.

Yours in hospitality

Michelle Hingle
Marketing Manager

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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