The survey I completed when I'd been to the Views didn't provide the option to say 'exceeded expectations' but in terms of our experience it really did that. While the hotel is blessed by nature with the views it is able to offer, it can take full credit for everything else, especially the service from the people who work there and their consistent friendly and helpful attitude. It is absolutely what made our stay. It was a special milestone birthday for me and one of the reasons for our trip. Three other hotels we stayed at prior to the Views didn't even acknowledge it, but from the team at the Views, I had a card, beautiful cake and bubbles awaiting me in our suite; I felt truly spoiled. Our room wasn't ready when we arrived (very early) but we were given beautifully fragranced face towels to freshen up and drinks while we relaxed in the lounge and first took in those spectacular vistas.
And value for money? I thought our bill was wrong when I checked out but the opposite to usual mistakes; I thought transactions had been left off! I'd had spa treatments (multiple), enjoyed fine dining, room service and yet was pleasantly surprised by the final bill. We will be back. More
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