We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1 397)
Filter reviews
1 397 results
Traveller rating
1 051
233
62
33
18
Traveller type
Time of year
LanguageAll languages
More languages
1 051
233
62
33
18
Show reviews that mention
All reviews sugar club attention to detail nespresso machine the general manager indian ocean star hotel pool area exceptional service beautiful hotel out of this world view of the ocean south africa his team top class home away from home high tea oyster box
Filter
Updating list...
59 - 64 of 1 397 reviews
Reviewed 17 September 2018

Despite the weather being a little gloomy the staff more than made up for this with their happy demeanor. It felt like we had know then for years. They were just great! The hotel is really well situated. We will definitely be back.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank stephencorrigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j0hnarith0, General Manager at Beverly Hills, responded to this reviewResponded 21 September 2018

Dear Stephen,

Thank you very much for staying with us and for sharing your wonderful feedback.
We are extremely happy that the team made a gloomy day bright for you!
It is a privilege to provide service and this wonderful team does so from teh bottom of their hearts.
Looking forward to welcoming you back soon.

Best Regards

John Aritho - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

We ended our South African round trip with 3 days in this wonderful place. Very nice rooms and the excellent service made our stay perfect. It all starts with a breakfast that offers everything from champagne, fresh smoothies to Nutella . The pool area is very clean and they even offered free ice cream and fruits. In walking distance you can find plenty of good restaurants and bars.we absolutely enjoyed our stay.

Date of stay: July 2018
Trip type: Travelled with family
Thank TRM1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j0hnarith0, General Manager at Beverly Hills, responded to this reviewResponded 17 September 2018

Dear Guest,

What a beautiful review!
We are extremely flattered by your wonderful detailed feedback.
It is great to know that your South African trip ended well and you had a well deserved stay at The Beverly Hills.
Your feedback gives us great motivation to maintain the standards and to seek to do even better going forward.
We do hope that should your travels bring you back to South Africa, you can visit us again.

Our Best Regards

John Aritho - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

Flew in for a day of business and stay at the Beverly Hills hotel which is always a great stay. Friendly staff and that view of the Ocean is always just what the your soul need to embrace the spectacular beach front that KZN has to offer

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank 676arlenep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j0hnarith0, General Manager at Beverly Hills, responded to this reviewResponded 17 September 2018

Dear Arlene,

Thank you very much for your wonderful feedback.
It is very encouraging to note that your experience was a positive one even though for a short visit.
Thank you very much for visiting this special Hotel and I do hope that you shall visit whenever you are in town.

Best Regards

John Aritho - GM and the Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018

A very well accommodated room. Great beds and very nice bathrooms. The staff at reception and check -in were all very friendly and welcoming. The staff at breakfast really went out of their way to make your day.

If I had to have one criticism and this is just because of my own experiences from many other hotels, I would recommend that the croissants at breakfast be served under a heated lamp instead of an enclosed dome. The fresh croissants actually gets soft and loses its appeal when placed in a dome. Correct that and I would have nothing to 'complain' about at this hotel.

Great beach and beach access, stunning views. So much to see and do at this place!

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank vishanr2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j0hnarith0, General Manager at Beverly Hills, responded to this reviewResponded 14 September 2018

Dear Vishan,

Thank you very much for your very elaborate feedback.
We are extremely grateful and pleased that your stay was generally great.
We have noted your feedback on the croissants and will explore on a better way of presenting to ensure that they remain fresh and crispy.
I do hope that we shall have you back soon again.

Best Regards

John Aritho - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

Service and staff really go the extra mile to make you feel special. Fine dinning is a must in the hotel. Rooms are spacious, shower in bath is a NO NO really dangerous. Easy walk into town to experience many restaurants out of peak season was a bliss and all open.

Date of stay: July 2018
Thank Tommy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
j0hnarith0, General Manager at Beverly Hills, responded to this reviewResponded 13 September 2018

Dear Tommy,

Thank you very much for your valuable comments.
We are very glad that you had a superb stay and a great fine dining experience.
We have noted your comment on the bath and would like to assure you that we have a large number of rooms with a large shower.
We do hope and trust that we shall have teh opportunity of hosting you soon again.
See you soon?

Best Regards

John Aritho - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews