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Reviews (1 305)
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All reviewssugar clubnespresso machineattention to detailthe general managerstar hotelindian oceanpool areaexceptional servicetsogo sunbeautiful hotelout of this worldview of the oceanbeach frontsouth africahis teamtop classhigh tea
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Reviewed 30 October 2017

It was our first time in this hotel and I have previously seen it hosting the springboks. I thought the service was excellent from the time we checked in and until we checked out. The birthday theme in the room was on point, the breakfast was spectacular, the views of the ocean were out of this world.

I enjoyed lazing around next to the pool watching the ocean and I would go there again.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bradmajil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 11 November 2017

Dear Valued Guest

Thank you so much for choosing the Beverly Hills and for taking the time to share your feedback on TripAdvisor.

We are delighted you enjoyed our wonderful location and friendly intuitive staff .Thank you for celebrating your birthday with us.

We look forward to welcoming you back in the not too distant future.

warm wishes
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

As always the service and overall interaction with John and his staff was superb.

The hotel itself is an incredible property with an unique atmosphere - a very special place, made better by the people who operate it.

  • Stayed: October 2017, travelled on business
    • Cleanliness
    • Service
Thank 237kelvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 11 November 2017

Dear Valued Guest

Thank you so much for choosing the Beverly Hills and for taking the time to share your feedback on TripAdvisor.

We are delighted you enjoyed our wonderful location and friendly intuitive staff .
We look forward to welcoming you back in the not too distant future.

warm wishes
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

We have stayed at the Beverly Hills numerous times and the experience just gets better every time.
This is an exclusive 5 star hotel experience with personalized service and attention to detail. The staff are friendly, helpful and attentive without being in your face.
The breakfast buffet is one one of the best I have experienced world wide and the restaurant at night is out of this world.
There was just one detractor during this visit and should never be allowed to happen again. A very large OTT function was held on the Saturday night which undermines the ambience and heritage that we have grown accustomed to. The main lounge and certain restaurants were closed and very loud music played until midnight.
But this hotel still remains a firm favourite and we will be back.

Stayed: October 2017, travelled as a couple
Thank GailR23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 11 November 2017

Dear Valued Guest

Thank you so much for choosing the Beverly Hills and for taking the time to share your feedback on TripAdvisor.

We are delighted you enjoyed our wonderful location, friendly intuitive staff and of course our wonderful breakfasts !
We look forward to welcoming you back in the not too distant future.

warm wishes
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Took my husband for lunch on the terrace. We really enjoyed the lamb curry except for the monkeys:).

The high tea had many options. Lovely set up. Loved the Moet options. The waitress helped me set up the birthday cake as well.

Stayed: April 2017, travelled as a couple
2  Thank TalithaAppadu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 11 November 2017

Dear Valued Guest

Thank you so much for choosing the Beverly Hills and for taking the time to share your feedback on TripAdvisor.

We are delighted you enjoyed our culinary offerings.
We apologize​ for the cheeky monkeys.
We look forward to welcoming you back in the not too distant future.

warm wishes
John de Canha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

The service at the hotel is exceptional! Every guest is treated like a VIP. The staff, food and accommodation is absolutely fantastic. I was on a business visit but I will definately be back for a holiday with my family.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank zoea15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEVHILLSUMHLANGA, General Manager at Beverly Hills, responded to this reviewResponded 11 November 2017

Dear Valued Guest

Thank you so much for choosing the Beverly Hills and for taking the time to share your feedback on TripAdvisor.

We are delighted you enjoyed our wonderful location and friendly intuitive staff .
We look forward to welcoming you back in the not too distant future.

Warm wishes
John de Canha
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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