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All reviews rooftop pool room service breakfast and dinner great stay convenient location checking in walking distance cleaning staff rooms are spacious mall gateway conference privacy umhlanga channels
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7 - 12 of 619 reviews
Reviewed 6 May 2021

Aha hotel have the super hospitality. They made our stay very nice and memorable. We enjoyed everything. ‍♀️
Their top roof pool makes the stay more special. They are very quick to respond to room service as well.

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank pkeitu801626
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 April 2021

Total Waste of Money! Staff are abrupt, Standards are extremely low. Very awkwardly situated. Parking is a issue... One has to pay for parking on arrival. Discounts advertised are misleading. Seems as if one if booking exclusivity, based on the false discounts... upon arrival immediately felt the lack of exclusivity and energy. Kitchen staff are incompetent. This hotel has the feel of a brothel. Imagine walking down the halls of screaming women having s**. rooms are not soundproof. Not a good environment for Kids,

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank pphill981520
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 April 2021

Pros - Rooms big and comfortable, very clean, excellent breakfast, very good location - adjacent to Gateway shopping mall.

Cons - We are a family of 4: Parents and two older sons. We have booked 2 rooms in this hotel for 4 nights. In the reservation we specipically asked for adjacent rooms because we are one family and we want to be together. My reservation was confirmed but to our big surprise when we arrived at the hotel we were asked to add 2400 Rands to the reservation price in order to have adjacent rooms. The reception manager was strict and unfriendly and would not accept our argument. After much deliberation he was only willing to reduce the price to 1600 Rands. We are furious about it. The hotel should have mentioned during or immediatelly after making the reservation that there is an additional price for adjacent rooms and we would have considered it or change our stay to a different hotel. This is not right!

Date of stay: April 2021
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    • Cleanliness
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Thank tparchi33
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 March 2021

I must admit that I did not expect the high level of friendliness, cleanliness and luxury I received, for the price I paid for my stay.

The staff, in particular the restaurant and cleaning staff were some of the friendliest staff I've ever dealt with. The restaurant's food is delicious, although a bit overpriced and they do not have a varied menu, but other than than it was amazing food with amazing service.

The rooms were clean, modern and well-equipped for my needs

Date of stay: March 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank vnel610284
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 March 2021

Please advise of parking fees in future or add that to your total quote was a bit surprised when reception advised of the parking fee thats charged for each day. And clean your balcony as well it was not cleaned. Either than that my stay was pleasant

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pnaked896611
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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