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1 - 6 of 530 reviews
Reviewed 11 March 2020

Very efficient staff who made the stay very easy and comfortable. The room was very clean and tidy, although no bath. The hotel is situated in a quiet location within easy access of the gatway shopping centre.

Date of stay: February 2020
Thank Fishy1234567
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, an IHG hotel, responded to this reviewResponded 13 March 2020

Thank you for the lovely feedback from your recent stay with us. We are so pleased our location, facilities and service received, met with your stay requirements. We hope to welcome you back soon.
Safe travels
Bronwyn McLeod
General Manager

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Reviewed 6 March 2020 via mobile

Stayed here for a holiday in KwaZulu-Natal. It’s in easy reach of the International Airport & offers guest secure parking (for a small fee circa ZAR 50).

The rooms are typical Holiday Inn Express; basic but with everything you need; safe, tea/coffee, mini fridge. Housekeeping, was good on the whole, the room & bedding were clean. Towels changed when required.

The were a few minor issues, ie air con going off, but remedied on request.

There is a small pool & gym.

The Butchers Block serves good food & reasonable prices. The ring & collect (from reception) was a bit hit & miss.

The Gateway Mall with plenty of good eateries is within walking distance (adjacent to the hospital).

There was a lot of building work on new hotels/facilities in the area, but there was no disruption or noise pollution.

We’d stay here again.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank CaoimhinKirk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, an IHG hotel, responded to this reviewResponded 9 March 2020

Thank you for the great review from your recent stay with us. Every effort is taken to ensure our guests have a comfortable stay with us, and we are delighted your stay was an enjoyable one. We are pleased the AC issue was resolved timeously and do apologise for any inconvenience this may have caused during your stay. Thank you again for the great feedback, and we look forward to welcoming you back soon.

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Reviewed 6 March 2020 via mobile

And always as good as I expect. Many thanks. Big spacious rooms, conveniently situated within walking distance to a garage, shop and mall. The area is safe and the atmosphere is great in the courtyard. A pool and restaurant on site leave a guest completely catered for.

Date of stay: February 2020
Trip type: Travelled on business
Thank fr3qu3ntfly3r123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, an IHG hotel, responded to this reviewResponded 9 March 2020

Thank you for the amazing feedback from your recent stay with us. We are delighted our hotel accommodation, location and facilities, tick all your boxes from a stay point of view. We certainly look forward tl welcoming you back soon.
Warmest regards
Bronwyn McLeod
General Manager

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Reviewed 1 March 2020 via mobile

Decent hotel with good views. Excellent customer service. The guy who checked us in was exceptional!! Well equipped, spacious rooms for the price. Complimentary breakfast. R30 Uber to everywhere in Umhlanga. We would definitely stay here again. Thank you.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank Tami K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn E, General Manager at Holiday Inn Express Durban - Umhlanga, an IHG hotel, responded to this reviewResponded 3 March 2020

Thank you for the fantastic review Tami. We are delighted our hotel accommodation, as well as our location suited your stay requirements, and we certainly look forward to welcoming you back soon
Safe travels
Bronwyn McLeod
General Manager

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Reviewed 22 February 2020 via mobile

From the moment we arrived, the assistance was friendly and efficient.

The rooms are clean and comfortable - with similar facilities to other hotels

There is a swimming pool, restaurant and more on the premises

Breakfast is included and offers a variety of general breakfast options. The only area to improve on is quality of coffee. There is also muffins and coffee that can be taken away for breakfast on the run

All in all a comfortable and good option in the area

Date of stay: February 2020
Trip type: Travelled on business
Thank ryamarim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn E, Manager at Holiday Inn Express Durban - Umhlanga, an IHG hotel, responded to this reviewResponded 23 February 2020

Dear Ryamarim

Thank you for the lovely feedback and we are delighted that you were greeted with friendly assistance and the hotel facilities met with your expectation.
Thank you for your patronage and we hope to welcome you back in the future,
Warm regards,
Hotel Management

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