John is the main operator. He was accommodating and had great communication skills. He kept me up to date about availability until the very last minute and was very confident in delivering instructions to the participants on the day. You could tell he had many years operating shark cage diving, which is reassuring to first timers. However, I would recommend organizing your own way there as the site is 45 minutes away from the city in Durban. Otherwise transportation could get costly.
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