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Journey59020174553

Average experience in an average place for OVER-average cost

3.0 of 5 bubblesReviewed 02 Jan 2019
I really would love to say many positive things about the Tree Lodge. Let’s start with what was OK: the facility, cleanliness, foodWhat needs to be improved: obviously management - bad organizational skills and no idea about what guests experience What was a disappointment: the game drive; no preparation, no usage of radio (with other guides), non inspired guide - sad activity that should be a highlight of the holiday
Date of stay: December 2018
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (212)
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Traveller rating
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18 - 23 of 212 reviews
Reviewed 21 December 2018

We had no particular expectations of this lodge, as we booked it purely as a mid-priced pit-stop on our South African driving holiday, but we were very pleasantly surprised.

Our room (on stilts) was clean and comfortable, with an excellent shower area. The restaurant buzzed at night with plenty of very happy guests enjoying a good buffet with simple but tasty dishes. Waiters were friendly and efficient. Breakfast was very good.

There are some oddities (crocodiles fenced in around a small pond, a forlorn and gloomy aviary) that give the place a slightly strange 1950s feel, but overall we enjoyed our stop here and would recommend it for its comfortable accommodation, pleasant staff and good food. We believe it offers excellent value.

Date of stay: December 2018
Trip type: Travelled as a couple
1  Thank GastroGertie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2018

My wife and I stayed in the treelodge in november. We liked our stay very much. Good and nice servive, beautiful surrounding and great lodges. We could make use of the swimmingpool of the safarilodge wich is next to the trellodges. A place to come back to!

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Maarten T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2018

The staff varied between quite pleasant and quite sullen but we did get whatever we needed when we asked.

The restaurant was actually quite good with a good view and plenty of choices on the buffet.

The room was adequate - the typical lack of attention to maintenance detail but it had everything we need and the cabins overlook a wonderful area of fever trees.

We were doing a self drive safari so didn't go into their reserve we went to Hluhluwe where there seemed to be quite a bit more in the way of big dame.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank canbird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2018

The staff made us feel that unwelcome that I will give just 1 bubble for this accomodation. Seemed that we were rather a burden than welcoming guests. So i will do everyone a favour and never go there anymore

Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank cwegma272834
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UbizaneTeam, General Manager at Zululand Tree Lodge, responded to this reviewResponded 23 October 2018

Dear cwegma272834,

Kindly provide me with details regarding your statement. It is quite a serious complaint that I will have to investigate, as this type of behaviour is not tolerated by the company...

I do apologise for the negative experience you had during your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2018

after a great gamedrive which waas unfortunately very cold and windy we were really looking for hot shower. Unfortunately neither that evening nor the next morning was the warm water switched on. It is a nice place to stay but not in a cold spring night/morning.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank rklame797564
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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