My wife and I stayed in the treelodge in november. We liked our stay very much. Good and nice servive, beautiful surrounding and great lodges. We could make use of the swimmingpool of the safarilodge wich is next to the trellodges. A place to come back to!
The staff varied between quite pleasant and quite sullen but we did get whatever we needed when we asked.
The restaurant was actually quite good with a good view and plenty of choices on the buffet.
The room was adequate - the typical lack of attention to maintenance detail but it had everything we need and the cabins overlook a wonderful area of fever trees.
We were doing a self drive safari so didn't go into their reserve we went to Hluhluwe where there seemed to be quite a bit more in the way of big dame.
The staff made us feel that unwelcome that I will give just 1 bubble for this accomodation. Seemed that we were rather a burden than welcoming guests. So i will do everyone a favour and never go there anymore
Dear cwegma272834,
Kindly provide me with details regarding your statement. It is quite a serious complaint that I will have to investigate, as this type of behaviour is not tolerated by the company...
I do apologise for the negative experience you had during your stay.
after a great gamedrive which waas unfortunately very cold and windy we were really looking for hot shower. Unfortunately neither that evening nor the next morning was the warm water switched on. It is a nice place to stay but not in a cold spring night/morning.
This gave us a wonderful safari experience, with easy tours into the nearby Hluhluwe park. There were animals all around the the buffet dinners were especially good. Great staff and friendly service too.
