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Dora Lee S

Average but worth much more

3.0 of 5 bubblesReviewed 22 Mar 2018via mobile
Popped in to enquire about functions at the hotel an the staff just seem clueless. No one could assist me, the manager Shannon was on maternity leave and I was in total awe that the hotel is at a standstill because the manager is on leave. a lovely property and such a pity that the staff are not in standard with the hotel. Shannon, please train staff to work in your absence an i doubt its any of your fault, just incompetence. Hopefully my next function can be held here.
Date of stay: February 2018
Trip type: Travelled with friends
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11 - 16 of 57 reviews
Reviewed 22 March 2018

This hotel is far better than its sister hotel "Emakhosini on East" a few roads away. It is also set in a good location but the property is far more appealing. The rooms are very large, the pool is sparkling, the on-site restaurant is commendable. The service from the front desk, Alan, was incredible - he went out of his way to ensure we had a great room and that we were comfortable. A few things to improve on though: 1. More maintenance on doors and frames - they were chipped and balcony door could not open. 2. TV is way too small and picture quality was hazy with only 3 good channels - need to have MNet on here. 3. Need to weed out the parking area - overgrown with shrubs.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank PHM_Law
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2017 via mobile

Average facilities, every room ia different. The furniture is a little worn out and the breakfast is very exclusive of popular food items.

The place looks very nice, however it's got that old and dusty look because it is quite old.

The hotel hosted a function whilst I was at a ro there, a party going on late in to the night and early morning. How did they expected other guests to sleep? The party occupied the entire middle section of the hotel by the pool which was the main area for everyone to get to their rooms?

First and last time staying.

Date of stay: October 2017
Trip type: Travelled with friends
1  Thank RahilS0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2017 via mobile

Beautiful premises. Just the equipment was really poor. The proxima was faulty and ended up not being able to use my laptop. No sound system. Staff were extremely friendly. Food was delicious. Just really disappointed with equipment

Date of stay: October 2017
Trip type: Travelled on business
Thank fynbosguestfarm1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2017

What a disappointment. On checking in there were no rooms available. We had to wait for hours. Breakfast is a disappointment. To get some eggs and toast is a challenge. Do not open the curtains of your room. The Windows are cracked and the paint is nonexistent. The zircon in the room does not work. This was reported to the manager(Shaun) After 3 days it is not yet fixed with daily promises. You can't trust that man.
No salt on pepper on your table. No service to speak of. I will never stay there again. This place is a dump.

Room tip: Avoid the hotel
Date of stay: July 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Andre S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2017 via mobile

The rooms looked good but they were dirty.
No WI-FI reception in our room.
Loud music and people making noise. I think they were hosting a party and it made our stay unpleasant. We had to wait for a while before we could find parking space for our vehicle.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank nkunavg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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