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zain_sheik786
Durban, South Africa

Birthday Stay

Review of Suncoast Towers
5.0 of 5 bubblesReviewed 29 Aug 2019
The experience at Suncoast towers was a very pleasant one at short notice. The family enjoyed the service from the friendly staff. There is really nothing to complain about. I look forward to staying at Suncaost hotel again in the near future. I have many business collegues that I have recommended this hotel to stay at. They will certainly use this facility for business and personal needs.
Date of stay: August 2019
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Tsogo Sun Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZaneP106, Manager at Suncoast Towers, responded to this review
Responded 12 Oct 2019
Dear Zain_sheik786,

Thank you for taking the time to review Suncoast Towers.

We are pleased to hear that were able to and continue to deliver on our promise of ensuring a memorable experience for you as our guest whilst in our care.

We looking forward to welcoming you back in the not too distant future.

Yours in hospitality,

The Suncoast Towers Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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62 - 67 of 693 reviews
Reviewed 17 August 2019

Stayed at this hotel for 2 nights, one of the worst hotel experiences. The showers and bathroom, open plan......no privacy at all. The shower door could not close properly, already no privacy, but ridiculous the the shower door couldn't close. Reception staff, should jack up. Stayed for 2 nights, after first night, cards were locked , an inconvenience ........no creams, shampoo and body wash in one bottle!, 1 small water in room, even though was n double room, we were 2 ppl. Think they trying to save on costs, pity.....it come to the fore, on rating this hotel. Will not go back....breakfast was decent.

Date of stay: August 2019
1  Thank Sumfun11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2019

The check in was a head ache felt the receptionist Vivian to be very rude and abrupt! You guys let out rooms to different online companies but when it comes to your guests checking in, its problems upon problems. Was made to like very low..
There is no separate bathroom and toilet, the doors dont close properly, whilst sitting on the toilet people in the room could see me doing my business..
Breakfast was very limited.. Toaster didnt toast properly people had to toast their bread twice, which lead to a long line, food got cold by the time i toasted my bread.. Was not worth it hence on the second day we didnt even eat the breakfast at the hotel.. This hotel prohibits you from bringing any food or drink from another restaurant into the premises but the food coming from Jeera is cold the pickle is raw .. They dont even give you a menu, when you ask for one they dont bring one for you!!!! I expected a better experience! This hotel is letting the Tsogo Sun's name down.. Please managers and employees visit monte casino to see how they treat their guests! Even go to Newcastle! A 1 star and see how they treat their guests!

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Roving572308
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2019

Best of the best and best of the rest compare to other hotels. Suncoast towers they just renovated they hotels and it look great. They wifi its unlimited and its fast. I will go back again and again. Thanks for everything.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank smkhize36
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZaneP106, Manager at Suncoast Towers, responded to this reviewResponded 12 October 2019

Dear smkhize36,

Thank you for taking the time to review Suncoast Towers.

We are pleased to hear that were able to and continue to deliver on our promise of ensuring a memorable experience for you as our guest whilst in our care.

We looking forward to welcoming you back in the not too distant future.

Yours in hospitality,

The Suncoast Towers Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019

The staff was very friendly, helpful and efficient. The reeceptionist explained the processes very well. The food was exceptional and the dinner date night was really worth the money. All considered very good value for money and I will most definitely visit the hotel again

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Jameshulley1275
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZaneP106, Manager at Suncoast Towers, responded to this reviewResponded 12 October 2019

Dear Jamesshulley1275,

Thank you for taking the time to review Suncoast Towers.

We are pleased to hear that were able to and continue to deliver on our promise of ensuring a memorable experience for you as our guest whilst in our care.

We looking forward to welcoming you back in the not too distant future.

Yours in hospitality,

The Suncoast Towers Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019

The hotel is great, staff are just exceptional, hotel located well and in close proximity to beach and other attractions , restaurants are just next door, clubs are about 5 - 7 km away, will definitely be returning again.

Date of stay: August 2019
Trip type: Travelled on business
Thank benny m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ZaneP106, Manager at Suncoast Towers, responded to this reviewResponded 12 October 2019

Dear benny m,

Thank you for taking the time to review Suncoast Towers.

We are pleased to hear that were able to and continue to deliver on our promise of ensuring a memorable experience for you as our guest whilst in our care.

We looking forward to welcoming you back in the not too distant future.

Yours in hospitality,

The Suncoast Towers Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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