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Reviewed 30 October 2017

I had a wonderful time at this establishment and the service from the staff was of high standard. The room was cleaned properly. Thanks for the team that took care of my bicycle and made sure it was stored safely.

  • Stayed: October 2017, travelled solo
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Review collected in partnership with Tsogo Sun Hotels
Thank tando_nkunjana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

The service was Good however wifi just ran out and the food was not as good for dinner but the breakfast Chef's special was excellent. overall the experience was good and the staff was helpful and willing

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank almond819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017

Despite the storm, staff were committed and professional. Thank you for upgrading me to a suite, it made the experience that much more memorable.
The rooms are comfortably appointed, with adequate space. To top it all, going to sleep and waking up to the smell, sound and sight of the sea...... perfect score!

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank laurenhW458UF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

The staff are very friendly and helpful. The stay was excellent,. I think that the hotel can make a few minor change to the set up of their breakfast to cater people with special dietary requirements. Other than this issue, the stay was great.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank ashrafe219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

I stayed at suncoast Friday 13th October to Monday 16th October and upon checkout I had forgotten some beverages in the fridge. I called to notify the hotel and try to arrange pick up and to the shock of my life I am told that there was nothing found. I put the beverages in the fridge the day I checked in and each day I would have 1 and leave the others. They don't want to investigate who could have take my things, I was promised a call back and I am still waiting. I keep calling back and it seems no one is interested. My question is that is it a common practice overthere for people to help themselves to things left in the room when you checkout?? I am very disappointed in this discovery, what if one day I come back to all my staff missing from the room...itsa great hotel but this "disappearing" of my stuff is just sad. I will never look at suncoast the same from here onwards.

Stayed: October 2017, travelled on business
2  Thank mjmokobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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