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“Really a nice boutique Hotel”
Review of Suncoast Towers

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Suncoast Towers
Ranked #6 of 43 Hotels in Durban
Certificate of Excellence
Reviewed 9 March 2017

Very good service and nice rooms. Fantastic location and direct access to the casino. But the hotel itself is very quiet and private. Small tropical garden with pool. Direct access to the walking street on the beach. Good breakfast with inside and outside facilities. Also had dinner one night and it was good. A very special hotel and you feel very private and have not the feeling of being in a big property, despite the fact that you have this access to the big casino.

Room Tip: high floor
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  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank herbertfweber2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncoastManagement, Manager at Suncoast Towers, responded to this reviewResponded 12 March 2017

Dear herbertfweber2016,

Thank you for taking the time to review Suncoast Towers.

We are delighted to hear that the hotel, its services and location met with and exceeded your expectations. We trust that we were able to create a comfortable and memorable stay fort you whilst in our care.

We look forward to welcoming you back to Suncoast Towers in the not to distant future.

Yours in hospitality,

Zane Potter-Smith
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (476)
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50 - 54 of 476 reviews

Reviewed 4 March 2017 via mobile

sitting at jeera restaurant at the moment enjoying an excellent authentic South African curry buffet.well.presented.spoilt for choice.v.good service.regular topping up under supervision of chef Sandiran.how about a greeting and a smile Sandiran!!!!!

Stayed: March 2017, travelled as a couple
Thank Vim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncoastManagement, Manager at Suncoast Towers, responded to this reviewResponded 5 March 2017

Dear Vim N,

Thank you for taking the time to review Jeera Restaurant.

We are delighted to hear of your positive dining experience and that Executive Chef Sandren and our team we able to delight your taste buds and deliver on our promise of a memorable experience.

Your compliments will be passed onto the team, and we look forward to welcoming you back again in the not too distant future.

Yours in hospitality,

Zane Potter-Smith
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2017

Nice hotel and safe. Staff are responsive when they can. Only problem is that they did not give me the complimentary executive room upgrade that was part of the date night package. AS it was complimentary I did not argue.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank bashierh2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncoastManagement, Manager at Suncoast Towers, responded to this reviewResponded 5 March 2017

Dear bashierh2017,

Thank you for taking the time to review Suncoast Towers.

We trust that we were able to create a comfortable and memorable stay for you and yours whilst in our care.

Regarding the complimentary upgrade we apologise for not being able to offer it on this particular stay due to the hotel running at full occupancy.

We look forward to welcoming you back to Suncoast Towers in the not too distant future.

Yours in hospitality,

Zane Potter-Smith
Rooms Division Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2017

Over all a clean Hotel with helpful staff, well presented and well informed. The rooms are a bit "funny" in that the bathroom is in the room, so no privacy. The toilet and shower is also very tiny and definitely not suited for a big guy.

Room Tip: Sea-view rooms are always better!
See more room tips
  • Stayed: February 2017, travelled as a couple
    • Service
Thank Ankia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncoastManagement, Manager at Suncoast Towers, responded to this reviewResponded 5 March 2017

Dear Ankia M,

Thank you for taking the time to review SunSquare Suncoast.

We are delighted that the hotel and its staff met with your satisfaction. Regarding the concerns of the room these have been relayed to our development team for review.

We look forward to welcoming you back to SunSquare Suncoast in the not too distant future.

Yours in hospitality,

Zane Potter-Smith
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2017

Great hotel , great vibe & ambience. Food at the restaurant excellent , divine Indian curry buffet for supper.
Beach hotel & Spa , Casino & Entertainment. Taxi service available , Parking available.

Movie theatre and variety of resturants

  • Stayed: February 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Vanessa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuncoastManagement, Manager at Suncoast Towers, responded to this reviewResponded 5 March 2017

Dear Vanessa N,

Thank you for taking the time to review Suncoast Towers.

We are delighted to hear that the hotel and its facilities we able to meet with and even exceed your expectations. We trust through this we were able to create a memorable stay for you.

We look forward to welcoming you back to Suncoast towers in the not too distant future.

Kind regards,

Zane Potter-Smith
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Durban
#3 On the Beach Hotel in Durban
#3 Luxury Hotel in Durban
#4 Business Hotel in Durban
Price Range: R1 629 - R2 823 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Official Description (provided by the hotel):
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 
Reservation Options:
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Also Known As:
Suncoast Hotel Durban

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