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“Disappointing ”

Pesto Restaurant At The Palace Resort
Ranked #186 of 679 Restaurants in Durban
Cuisines: Italian, Mediterranean
Description: Looking for a quick bite to eat, a creamy cappuccino or in the mood for room service? Pesto is open for breakfast, lunch and dinner, serving an array of delicious treats. Don't miss out on fine Mediterranean dining at Pesto Restaurant, situated on the ground floor overlooking the promenade.
Restaurant details
Description: Looking for a quick bite to eat, a creamy cappuccino or in the mood for room service? Pesto is open for breakfast, lunch and dinner, serving an array of delicious treats. Don't miss out on fine Mediterranean dining at Pesto Restaurant, situated on the ground floor overlooking the promenade.
Reviewed 5 March 2017 via mobile

Food is as a let down. Fillet steak and Lamb Cutlets smothered in a terrible barbecue sauce. The kitchen need a wake up call. At the prices they charge I would have expected better. Red wine sold at room temperature which was 31 degrees on the night we were there.. The discount given could not make up for basic mistakes.

Thank cliveandmerle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 9 March 2017

Dear Clive and Merle

Thank you for taking the time to tell us about your experience, constructive criticism is the root of our success. The issues you mentioned will most definitely be addressed with our chef and waitrons to ensure improvement. We sincerely hope you would take it upon yourselves to join us again in the near future to reconcile your faith in our restaurant.

Kind regards,
Shamini Pather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (43)
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7 - 11 of 43 reviews

Reviewed 25 February 2017 via mobile

A very nice place to eat in solo.. quiet and good food. Very affordable. The waiters are very hostfuln and take care of you. Make sure all is always great for you..

Thank sylvieg289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 2 March 2017

Thank you for taking the time to tell us about your experience at Pesto. We are glad you enjoyed your time with us and we look forward to always welcoming you back

Kind regards,
Shamini Pather
General Manager - The Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2017 via mobile

I can only say it is the worst service I ever recieved from a restuarant. We waited an our for the first food to come out the kitchen and more than 15 minutes for the rest. The manager I must say is not informed about the tourist industry and are not helpfull nor friendly. I advise all tour operators and tour guided not to take your guests there for lunch

Thank gerhardusels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 21 February 2017

Thank you for taking the time to tell us about your visit. I must apologize for the poor experience you had and would appreciate your contact details so that I can contact you directly in order that I can address the issues raised, improve our service and offering and ensure we delight all who visit us

Kind regards
Shamni Pather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017

The restaurant offers a good breakfast Buffet esp for the hungry or those having a busy day ahead.Lunch good curries or a bunny chow. Staff are helpful and friendly.

Thank Trip-adv_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 7 February 2017

Thank you for telling us about your experience at Pesto. We are so glad that you enjoyed your time with us and we will most definitely pass your comments onto the rest of the team. We look forward to always welcoming you back to enjoy our hospitality and good food

Kind regards,
Shamini Pather

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

It doesn't matter what you eat here, its all good.Best chicken livers are the best in Durban. And the service makes you feel special and is absolutely fantastic. One of my favorite places to eat.

Thank wendyb4146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 24 October 2016

Dear Wendy

Thank you for taking the time to tell us about your experience at Pesto. We are so glad that you enjoyed your time with us and will most definitely pass your comments onto the Pesto team. We look forward to always welcoming you back and thank you for your loyalty.

Kind regards,
Shamini Pather

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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