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Reviewed 11 August 2016 via mobile

Ok this hotel is to die for,, I love the fact that they provide snacks while you wait to check in,, the staff is amazingly professional and helpful the service is awesome the rooms are spacious and neat as well and the balcony is very safe even when you travel with kids,, it so sweet of them to give us lindt chocolates as goodnight goodies...This hotel is perfect for all occasions really and room service is on point

Date of stay: January 2016
Trip type: Travelled with family
3  Thank Sindisiwe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this reviewResponded 4 September 2016

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to welcoming you back on your next visit. Yours in Hospitality, Lindie Lotriet, Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2016

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this reviewResponded 12 August 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 August 2016

The room was for quad sharing but only two of us were in the room. The view from the balcony was breath taking of the sea. The only issue that we had is that the wifi was not connecting in the rooms. The restaurants and the common area have limited power point that it is difficult to do work. The food in the restaurant was great.

Room tip: Get the rooms on upper floors and those facing the beach.
Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Nazarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this reviewResponded 5 August 2016

Dear Valued Guest. Thank you for taking the time to provide us with feedback regarding your stay. We are very pleased that you enjoyed your stay with us. We apologise that you were not able to utilise our Wi-Fi facility in your room, please enquire at Reception upon your next stay with us regarding other public areas with wi-fi access. We look forward to welcoming you back in the near future. Yours in Hospitality, Lindie Lotriet, Guest Services Manager

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Reviewed 31 July 2016

This is one of the older hotels on the Golden Mile with a great beachfront location. It is a solid 3 star property but can easily earn another star if refurbished. The hotel is well maintained and clean. We had a sea facing family room which was large and can easily accommodate four people. The view from the room was amazing. Some issues because of its age include the slow elevators and the horrible Wifi. There was a big medical convention in the city and the hotel was full capacity but the staff was able to handle the guests quite well.

Breakfast was served buffet with made to order eggs and omelet. There was a lot of choices for breakfast and the items were regularly replenished. The hotel is located right beside a casino and entertainment center which offers a lot of good dining options. I suggest walking next door for meals.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank OrpheusTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this reviewResponded 5 August 2016

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to welcoming you back on your next visit. Yours in Hospitality, Lindie Lotriet, Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2016

I asked the bookings manager for a room high up and they were happy to oblige. The staff were generally friendly and very attentive. The views are amazing and the bar downstairs is as well. Got to use the Squash Court at no charge which is a definite plus. The room was spacious and very clean. The only downside was the wifi which i think many people have brought up.

Would I stay here again? Most likely yes!!

Date of stay: July 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dj-Miss R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueW, Guest Relations Manager at Blue Waters Hotel, responded to this reviewResponded 5 August 2016

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We are looking for forward to welcoming you back on your next visit. Yours in Hospitality, Lindie Lotriet, Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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