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“Great Visit. Great trip.” 4 of 5 bubbles
Review of Garden Court Marine Parade

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Garden Court Marine Parade
Ranked #1 of 41 Hotels in Durban
Certificate of Excellence
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Visit. Great trip.”
4 of 5 bubbles Reviewed 30 December 2016

This is a very good hotel. I've stayed in this hotel quite a few times and the service is good, with helpful and kind staff as well as a great breakfast. The hotel is in a convenient position and very near to the beach. Excellent beach view from hotel. Good hotel.

Stayed January 2016
Helpful?
Thank Hamza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aritho, General Manager at Garden Court Marine Parade, responded to this review, 2 January 2017
Dear Hamza,

Firstly thank you for your continued patronage with us.
We are very pleased that your stay and the staff, the meals and the location brings you back each time.
We do look forward to many more happy stays of hosting you.

Kind Regards

John and The Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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839 reviews from our community

Traveller rating
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    32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
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English first
Johannesburg, South Africa
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 30 December 2016

The hotel is iconic, the staff are friendly and the highlight is the breakfast which had a good variety of options. We used the hotel for a one night stopover so I guess it served its purpose. The area around the hotel has since deteriorated and it is not safe at all to venture out, especially in December. The hotel was also very busy and security needs to be on top of its game to make sure only guests are inside the foyer area. Being stuck in the hotel - there is not much to do though.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mr_MJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aritho, General Manager at Garden Court Marine Parade, responded to this review, 2 January 2017
Dear Mr Mjo,

Thank you for sharing your feedback.
We are disappointed that your stay experience was not that great.
Security is a key aspect of our business and we have taken many steps to ensure this especially with a Police Partnership Programme that has ensured the Hotel and surrounds safe, street cameras installed and crime monitors on the look out for petty thieves.
We are working together with City Officials and Private Business owners in the beachfront to form a very important arm that will change the beachfront in months to come as an 'Urban Improvement Precinct' so visible changes will be evident.
We do hope that you shall be back to see the changes in the near future.

Kind Regards

John and the Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 30 December 2016

This is one hotel where you enjoy value for money. The location is just perfect, the standard of all rooms I have occupied is just perfect. Breakfast, excellent service. Most of all, what I found is the warm hospitality of the management and staff of the hotel

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 11dumisanin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aritho, General Manager at Garden Court Marine Parade, responded to this review, 2 January 2017
Dear Dumisani,

Thank you very much for your kind words of encouragement and motivation.
The Management and entire team is very pleased that your stay was a great one and you have become a regular guest with us.
We do wish you a great year ahead and do look forward to welcoming you back on the near future.
See you soon.

Kind Regards

John Aritho and the Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
4 of 5 bubbles Reviewed 29 December 2016

Excellent service will definitely go back any time location is good vies to die for breakfast was very delicious but was not aware I had to pay for parking

But will go go back again hopefully quiet time

  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nondaliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aritho, General Manager at Garden Court Marine Parade, responded to this review, 30 December 2016
Dear Nondaliz,

It is wonderful to know that you had a superb stay with us and enjoyed the great sea views as well as the meals at the Hotel.
We are very glad that you shall plan to return in the near future - see you back soon.

Kind Regards

John Aritho and the Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mabopane, South Africa
2 reviews
4 of 5 bubbles Reviewed 27 December 2016

I was happy to see the General manager working with staff and greeting customers. The staff in Garden court Marine parade knows customer services. They connect , listen, reconnect with customers. They were well trained and they know and understand the values of Tsogo sun.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Idahsegametsirak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aritho, General Manager at Garden Court Marine Parade, responded to this review, 30 December 2016
Dear Idahsegametsirak,

Thank you very much for staying with us and for taking the time to share your feedback.
We are flattered by your kind remarks as the team really is focused and are here to ensure that we serve the guests to the fullest regardless of the job title.
It is only a pleasure to serve and host guests therefore providing a home away from home feeling.
We do hope that we shall have the opportunity of hosting you again in the near future.

Best Regards

John Aritho and the Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court Marine Parade

Property: Garden Court Marine Parade
Address: 167 Marine Terminal Street, Durban 4001, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Durban
#5 Business Hotel in Durban
Price range (per night): R1 442 - R1 910
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
Official Description (provided by the hotel):
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 
Also Known As:
Garden Court Marine Parade Hotel Durban

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