I called Summerhill Estate on Saturday afternoon for a room to check in that night for 4 nights. They were accommodating and provided us with a large room, with walk in closet and huge bathroom. Breakfasts are excellent and the service from the family is very friendly.
We ended at Summerhill by accident.
We arrived during load shedding (for those that do not what it means ask any South African). The personnel were supportive. Then after load shelling the substation blew.
Chef Johannes did amazing work in the kitchen and his wife (a wine expert) matched each tasting course perfectly. Futhermore the chef allowed us to share the testing menu.
We were upgraded to a larger room. Two comments are that the garden needs attention and the hotel needs a coat of paint.
Overall we had a relaxing time.
Thank you
The title says it all...
CULINARY;
The food, well, was great, meal after meal... original, tasty, made with local products, well served, what more can we ask for? Maybe some wine to go with it? Guess what, they have a really nice choice of wines to suit your palate and match each and every course... feel like an after dinner drink? Where, terrace? Bar area? They have a large choice of Brandy’s, liquors, whiskies... and of course local beers.
RETREAT;
The rooms are quiet, bright, quite unique like the restaurant, as a building ...The furniture, the atmosphere, it’s the perfect balance between casual and fancy. Everything is done to make you feel relaxed, comfy. All the personnel will adapt to your needs. It’s a home away from home, with an exotic touch to it... you could enjoy a glass of wine chatting with other guests, or the owners, sharing your own experiences, exchanging ideas or simply relaxing to some good tunes... The owner and her team will make your stay unforgettable...
This stay was quite an experience, with quite beautiful encounters...
It was a business trip and I was very happy with my room. Loved the hospitality that was extended to us. Christine and Johanna very friendly and made me feel very welcome. Loved the food and the lovely way it was plated.
Hi madam0n,
We are thrilled by the fact that you enjoyed your stay at Summerhill Guest Estate and will be sharing your compliments with the rest of our team.
We look forward to welcoming you again soon and spreading some more of Durban´s sunshine.
Warm wishes,
Your Summerhill Team
Small room, place has bad outside lighting & dark, switches for lights are located weirdly in the room so light for bathroom is by the cupboards in main bedroom. No toilet paper holder so toilet rolls are there on the side, toilet leaking water on the floor also no curtains / privacy in bathroom. Room fully carpeted but smell the dampness. Car park is in a tennis courtyard then you need to walk uphill to your room. I wouldn’t like to come through here again.
Hello Rafael,
We apologies for the negative experience you had at Summerhill Guest Estate and are grateful for your constructive criticism.
Obviously there are points mentioned above that are inexcusable.
We take these very seriously and have amended them with immediate effect.
What should be bared in mind, is that we are continuously aspiring towards offering our dear guests a better product and a more comfortable stay, making certain changes (such as the parking on the tennis court) temporary necessities.
We additionally apologies for any inconvenience caused by this.
Nevertheless, we find it most effective to be confronted with queries or criticism directly, rather than having to react to a post that was written twenty minutes after check-in. The fact that there is no mention of our approach towards yourself and the resulting upgrade (that you seemed very happy with), shows an unfortunate lack of objectiveness.
Best wishes,
Your Summerhill Team
