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Barney s
Johannesburg, South Africa

Riverside Sun visit over the 21st -24 March 12024q

Review of Riverside Sun
4.0 of 5 bubblesReviewed 24 Mar 2024
Very lovely clean place on the Vaal River bank with beautiful gardens.The staff is kind and attentive,Melissa at reception,winderful lady.Lebohang at the poolside bar very helpful and friendly to all guests.John at the evening buffet,is a true gentleman and was hoing out of his wsy.DOWNSIDE;Management must be decisive and deal with rowdy and disruptive guests who were there as a big family.They wererude to staff and pushing other guest around.Its not fair.Otherwise the manager must resign or take a transfer as it seem this occurs frequently.Staff says they fear head office.Other than thst beautifulfor relaxation
Date of stay: March 2024
Room Tip: Enjoy the pool irs nice with music and helpful staf.Biffet is ok but limited.Bar area is cool but...
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (849)
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Reviewed 5 March 2024

Fluffy pillows and air conditioning in the room were a delight since it's been really hot! Customer service was really good and the food was tasty. The conference rooms were well serviced which helped the meeting run smoothly. It is a bit far so if you're looking for a get-away from the hustle of Johannesburg, this is a great option.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Elizabeth R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2024 via mobile

The hotel is located on the river bank. Their hotel has clean facilities and plenty parking. The pool area is lovely and is great for private events. Nearby there is a local market and water activities. There are boat rides for small to large groups. The staff are friendly and helpful. The rooms are clean and serviced daily.

Room tip: The internal roads are in a good condition and the area is safe. There is a local shopping centre for basics and more.
Date of stay: January 2024
Trip type: Travelled on business
Thank iketletso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2024

Overall stay - disappointing.
Room needs upgrading. Shower should have a bigger screen to prevent bathroom flooding. Room was the most disappointing part of the stay.
Room aircon is a disaster. So loud that you cannot sleep with it on.
Service - excellent from reception to pool side staff to restaurant staff.
Food - buffet breakfast and dinner very good.
Checkout - couldn't process a refund on my credit card, still struggling 2 weeks later.
I don't understand the 3 stars for this hotel, should be rated 2 stars and the Sun removed from the name.

Room tip: Find other accommodation particularly during summer when it gets hot you will need aircon at night and this system is too loud. Needs update
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 166rajeshs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 September 2023

Always a pleasure to stay here. Staff are excellent and friendly. Hotel is clean and the breakfast is phenomenal.
The grounds are well kept and the pool is great.
It is our first and only choice when going to the Vaal.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank F1513KDclares
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2023 via mobile

Well maintained hotel, neat, great service, efficient check in, breakfast buffet excellent and dinner buffet absolutely value for money. Child free hotel and helpful staff.Although not many activities for children, it is near Emerald Casino, where animal world and the game drive is amazing. I would rate this hotel 5 out of 5, but would like to see them implement a heated pool as the pool is really cold.

Room tip: River facing room is awesome.
Date of stay: April 2023
Trip type: Travelled with family
Thank Meander11678874800
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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