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“Best hotel in Sandton”
Review of Sandton Sun

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Sandton Sun
Ranked #4 of 46 Hotels in Sandton
Certificate of Excellence
Reviewed 2 weeks ago

This is the Best hotel in Sandton. Wonderful stay. Rooms very spacious and comfortable. The staff was great very kind and helpful. We had a very long flight and we arrived very early to the hotel and we were so tired and they kindly allowed us to check in very early so we can rest. wonderful!

  • Stayed: October 2017, travelled as a couple
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank juansc81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded 1 week ago

Dear Valued Guest

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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8 - 12 of 949 reviews

Reviewed 2 weeks ago

The hotel was up to the usual high standard I have come to expect. The check in was efficient all paperwork was ready upon arrival. The room was clean and the room service quick and the food excellent.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank Sydney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded 2 weeks ago

Dear Valued Guest
Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.
We look forward to welcoming you back.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

What an amazing experience! The staff are so friendly, from the reception to the restaurant staff, to the cleaning staff. Their service is really amazing! We felt so at home. The vibe on the deck is so good and the food is really amazing! Would definitely stay here again!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank angiemA3899NG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded 2 weeks ago

Dear Valued Guest

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions.

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Great stay, except limited WIFI. The rooms were very great and the fact that cleaning is done twice a day, this was excellent. I liked all the views and service from the people. One of the hotel receptionist was extremely excellent, I would give out her name when required

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank kabelom178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded 2 weeks ago

Dear Valued Guest

Thank you for your feedback and for choosing to stay with us at Sandton Sun. Your comments are of vital importance to us and we utilise this to continually evaluate and improve on the service we offer.

We hope to have you stay again in the near future.

Best regards

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Reviewed 3 weeks ago via mobile

Ideal location attached to Sandton mall, valet parking at very reasonable prices,fabulous and luxurious accommodation which is spotlessly clean,stunning roof top evening setting with fire pits and good views.Nice pool area and gym availability via a walkway to connecting hotel.
All of the hotel personnel were extremely friendly and helpful with one exception (as below)
Only negative points are the sun deck drinks service is very slow and the restaurant manager Very unaccommodating and quite confrontational.
This however does not out weigh the rest of this fabulous hotel and I would highly recommend it.

Stayed: October 2017, travelled with friends
Thank Elliottness66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded 2 weeks ago

Dear Valued Guest

Thank you for your positive feedback and also for advising us of the service received on the deck.

Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun.

I would therefore like to use this opportunity to offer my sincerest apologies for the inconveniences caused to you, and we look forward to welcoming you back in the not too distant future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sandton
#4 Luxury Hotel in Sandton
#8 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
Price Range: R2 414 - R3 800 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton

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