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Clement263
Harare, Zimbabwe

It Cant Get Any Better In Sandton

Review of The Maslow
5.0 of 5 bubblesReviewed 15 Oct 2020
Safe and ample parking.
Swift, efficient and friendly check in.
Clean room - spacious, nice view, modern bathroom.
Designer wardrobe with iron board and safe.
Equipped in-room kitchenette fridge to wine glasses.

Affordable room service menu.

It cant get any better!!!
Date of stay: October 2020
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Calan Naidoo, Other at The Maslow, responded to this review
Responded 22 Oct 2020
Dear Valued Guest, Thank you for your rating and feedback! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 April 2020

The barista made 2 amazing cappuccinos with fabulous images on the surface of the drink. The accommodation was lovely, the reception staff were very helpful and because there were some difficulties with the pandemic, were very concerned for our well being.

Date of stay: March 2020
    • Location
    • Sleep Quality
    • Service
Thank jennifer1254
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander08238483838, Customer Relations at The Maslow, responded to this reviewResponded 30 June 2020

Dear Valued Guest, Thank you for your rating and feedback! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2020 via mobile

OK hotel, more like a conference centre with lodging. Easy to find, and lots of parking. My room was clean and tidy, rainfall shower was nice with an iron and ironing board. Breakfast buffet was pretty good, lots of seating in the restaurant and a huge selection of choices.

The only issue I had was whilst eating dinner at the Lacuna bar, where the waiter decided to choose the payment currency himself, and then when questioned assured me it was hotel policy, but it wasn't early in the day. A quick chat with the manager and an apology a refund was attempted but there's only 1 machine which can perform a refund, and it wasn't working, the next day it still wasn't working so still need to check my statement.

Date of stay: March 2020
Trip type: Travelled on business
2  Thank Meloquin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander08238483838, Customer Relations at The Maslow, responded to this reviewResponded 23 March 2020

Dear valued guest, Thank you so much for sharing your positive and constructive feedback with us. We work hard to ensure that we create a memorable experience for all who visit us at the Maslow. We apologize for any inconvenience you may have experienced during your stay with us. I will be sure to share the feedback with our management team at large! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2020

My wife and I spent a couple of days at The Maslow and, on balance, enjoyed our time there. Service was always pleasant and attentive and food very good. The room itself was small but serviceable - our biggest issue was that the 'trendy' glass bathroom and toilet were very noisy, so if one person went to the loo the other person could hear everything! Thankfully we're married so romance wasn't on the cards but worth knowing...

Date of stay: March 2020
    • Value
    • Cleanliness
    • Service
2  Thank Paul C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Calan Naidoo, Other at The Maslow, responded to this reviewResponded 22 October 2020

Dear Valued Guest, Thank you for your rating and feedback! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2020 via mobile

The staff always recognise me and welcome me back with big smiles. Had great help this afternoon from Tumi in getting my bags to my room and wonderful service from Lebohang at dinner. Leon must make the best cuppachinos, especially with his creative artwork!

Date of stay: March 2020
Trip type: Travelled solo
Thank TravellingKath
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander08238483838, Customer Relations at The Maslow, responded to this reviewResponded 13 March 2020

Dear Valued Guest, Thank you for your rating and feedback! We look forward to hosting you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2020

I love this hotel. A beautiful lobby, bar, restaurant. Amazingly helpful staff and a fantastic, beautifully furnished room, actually a suite, Large sitting area, large bedroom, a huge bathroom with very powerful shower (including the side jets), bath and an additional WC, very comfortable bed and a huge balcony with a stunning view. Really hard to beat! The location is excellent too close by to Sandton City and Nelson Mandela Square. The hotel offers free shuttles to these locations or only 26SAR in an Uber.

Room tip: A balcony overlooking the car park is quieter
Date of stay: March 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Wanderlushhhh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander08238483838, Customer Relations at The Maslow, responded to this reviewResponded 9 March 2020

Dear valued guest, Thank you so much for leaving us such a lovely comment. It is always so motivating and delightful to receive such positive feedback. We are pleased to hear that you enjoyed your time with us, and hope to see you again in the near future. Kind Regards Calan Naidoo Customer Relations Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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