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InterContinental Johannesburg Sandton Towers
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Reviews (680)
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329
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All reviewsclub flooratrium restaurantsky bridgenelson mandela squarenespresso machine in the roomgreat hotelcorner roomconvention centerroom servicehotel gymrooms are largeseparate showerupgraded to a suitesandton sunmini barrestaurants and shopsthe general manager
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43 - 48 of 680 reviews
Reviewed 16 October 2017

Great hotel in a very safe location.
It is interconnected to the mall which makes life alot easier to move around
Breakfast was substandard but overall the hotel was great.

Clean spacious room with all the basic amenities

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Daniyal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 19 October 2017

Thank you for your posting on TripAdvisor.

Your comments both positive and constructive have been noted. The breakfast delivery will be discussed with our Restaurant Manager and corrective action will take place.

Look forward to your next stay.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Stayed here for business. Very well located and attached to an upmarket shopping mall. Room was spacious, bed very comfortable, bathroom great with good power shower. Very good hotel gym and lovely pool area. Used the driver arranged through hotel to get to meetings in and around the city. Was a friendly chap and always on time. Lots of food choices outside the hotel in the mall area so worth a stroll. Felt very safe in this hotel.

Stayed: November 2016, travelled on business
Thank Elfarmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 12 October 2017

Thank you for your Tripadvisor posting.

Your positive comments are well received and thank you for sharing your detail experience on this platform.

Look forward to your next stay in the not too distant future.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017 via mobile

Excellenr hotel great location big rooms freindly professenal helpful staff very good breajfast highly recommended.
We keep coming back & always very happy there. The hotel is very nice decorated & easy accsses to the mall

Stayed: September 2017, travelled as a couple
Thank Topmor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 12 September 2017

Thank you for your posting on TripAdvisor.

Thank you for your positive comments. I will share this with the team and look forward to your next stay.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

I stayed here for two nights on a business trip. The hotel is well located in Sandton with plenty of restaurants in the vicinity. Rooms are generous and clean and the gym is pretty big for a hotel gym and well equipped. Breakfast has a good choice of sweet and savoury food and some a la carte options. Both check in and check out were swift and efficient.
The only complaint I have is that the wifi was out for almost a full day which on a business trip and for a business hotel is really not good.
Would I stay here again on my next trip, yes.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank FranzB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 8 September 2017

Thank you for your Tripadvisor posting.

Your comments both positive and constructive have been noted and will be shared with the team.

The WIFI is currently being looked at. Please speak to the front office manager in future for an interim option for a much faster and uninterrupted connection.

Look forward to that next stay.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Wonderful hotel, my recent stay at Intercontinental was amazing.
Number one - the rooms are spacious, I stayed for more or less two weeks and the fact that the room wasn't one of those inappropriate for claustrophobic people was a plus.
Number two - the staff at the hotel is pretty much nice and friendly - at times they would take a bit to attend but there was always a response.

The bed was very comfortable, and the room was perfectly organized and cleaned daily. Breakfast was good, but sometimes a bit slow.

The hotel is however in needs of some major renovations and I hope next time visiting I will be seeing a new face of the hotel.

Ps. The bridge connecting to the mall is a plus

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank 235scs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 8 September 2017

Thank you for your posting on tripadvisor.

Your comments both positive and constructive have been noted. The slowness of service will be addressed with the F&B Manager.

Look forward to your next stay.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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