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All reviewsclub flooratrium restaurantnelson mandela squaresky bridgenespresso machine in the roomcorner roomconvention centerhotel gymroom servicerooms are largevery nice hotelupgraded to a suitesandton sunthe general managermini barrestaurants and shopsbit dated
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Reviewed 10 July 2017 via mobile

If you are in transit in Johanesburg for a night or couple of days and want a place to relax and shop this is ideal.

Rooms are dated and Air Con needs an upgrade but otherwise ok.

Like the shops next door and lots of local restaurants.

Stayed: July 2017, travelled with family
Thank GriffinFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 23 July 2017

Thank you for your tripadvisor posting.

Your comments both positive and constructive have been noted. The departments heads have been notified about the aircon and room condition.

Look forward to your next stay.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

Easily reachable by train from the airport are the very welcoming facilities from Intercontinental in Johannesburg, Sandton. Very nice rooms well above traffic noise, and for those with access to the business lounge at the 27th floor - feels a bit like an Eagle's nest. Excellent service, specifically grateful to Mr. Nakedi from the staff.

Stayed: June 2017, travelled on business
Thank Maarten B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 3 July 2017

Thank you for your posting on Tripadvisor.

Your positive comments will be shared with the team especially the team on the Clubfloor and Steven. I am glad that we were able to live up to your expectations as Club Floor (business Lounge) was a focus area.

Look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

Hotel is tired and needs upgrading. Air Conditioning in suites noisy and don't regulate temp as requested.
Access to International plugs for appliances very restrictive. Club lounges very too small to cope, in fact smallest club lounge ever accessed. Range of snacks very poor.
Great location but very tired.

Stayed: June 2017, travelled solo
Thank 777Raymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 3 July 2017

Thank you for your posting on Tripadvisor.

Your constructive comments have been noted. We have a refurbishment of the hotel scheduled for the near future. The Air conditioning and range of snack will be addressed and corrective action will be taken.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2017 via mobile

Am a Royal Ambassador with IHG as I stay at Intercons globally and first time here at Sandton (normally stay at the Palazzo Montecasino) but hey thought I'd give it a try.

Upgraded to a suite, large but showing signs of neglect (tatty furniture), door handle fell off, shaver socket not working, housekeeping failed to show up (had to prompt) and why do so many hotels (such as this) have no power outlets by the bed - drives me mad not being able to charge my phone next to me at night! The Bose sound system is a nice touch but only if you have an old iPhone (non lightening) so just an extra ornament!

The Club Lounge is rather odd, a triangle overhanging the 27th floor that is rather small and noise from below permeates up! One irritation, no vodka both nights, they wouldn't get a bottle from the bar as they "club lounge" would have to pay for it???? Remind my benefits of Club Lounge, none here for me.

Not that impressed in the IHG scheme of things hence only three stars.

Stayed: June 2017, travelled on business
Thank Justin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 23 June 2017

Thank you for your posting and honest, detailed feedback.

Please accept my sincere apology for the disappointment you experienced. Your constructive comments has been noted and rest assure I will look into the lack of service delivery and corrective action will be taken.

Regards

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Reviewed 18 June 2017 via mobile

Had a 3 day business trip, location is great, close to shopping and restaurants safe walking, friendly service, good room & facilities. Easy access, valet parking, good breakfast. Good value, will stay again.

Stayed: May 2017, travelled on business
Thank Adine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaliq E, General Manager at InterContinental Johannesburg Sandton Towers, responded to this reviewResponded 23 June 2017

Thank you for your posting on tripadvisor.

Your positive comments has been noted and will be shared with the team. I look forward to your next stay and to welcome you back.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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