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“The best Hilton we've ever stayed at!!” 5 of 5 bubbles
Review of Michelangelo Hotel

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Michelangelo Hotel
Ranked #4 of 49 Hotels in Sandton
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The best Hilton we've ever stayed at!!”
5 of 5 bubbles Reviewed 2 weeks ago

fabulous room, staff absolutely delightful, food excellent, shuttle service to Nelson Mandela Square. Couldn't recommend more highly. Very nice pool area. The staff made this trip, nothing too much trouble

  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 1 week ago
Dear Jacqueline T

Thank you for your review and kind words. We are glad you enjoyed your stay with us and we look forward to welcoming you back to our hotel soon. Best wishes for a prosperous 2017.

Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

850 reviews from our community

Traveller rating
    513
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    81
    26
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
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English first
London, United Kingdom
1 review
3 of 5 bubbles Reviewed 2 weeks ago

A frequent business traveler to Sandton and staying between 1-2 weeks a time. Stayed her before and had no problems. decided to return as the hotel is lovely. Ok, its expensive but has all the amenities and a great location.

I will not be returning to this hotel and am happy in the thought that they are not receiving my money for a 2 week stay after the most recent time I checked out they over charged me about ZAR 6,500. They advised that the rate had changed from our corporate rate to the normal rate, without prior notification. The front desk manager was less than helpful and gave no consideration to our argument. This all happened because we asked to check out for a few days which they also kicked up about. It should have been a simple check out and back in 2 days later.

The hotel otherwise is clean and pleasant.

  • Stayed November 2016, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrLPL2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 2 weeks ago
Dear MrLPL2016
Thank you for your feedback.
We are aware of this and are currently investigating your concerns. We have communicated with Carlson Wagonlit in London and we regret the inconvenience caused.
Upon completion of our investigations we will reply to the agent via email and hope to reach an amicable solution to your concern.
We wish you a pleasant 2017.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Beautiful Hotel with absolutely wonderful staff, service, amenities & location.
Excellent breakfast buffet with many choices. We used room service meals in the evening for our 3 night stay with friends before touring, served in the Intermezzo guest lounge.
Very very safe with direct access to Mandela Square & Sandton Mall.
Great half day tours and Airport pickup/departure arranged as requested.
Nothing was too much trouble for the wonderful staff.
Don't hesitate to book!

  • Stayed December 2016, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlanAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 2 weeks ago
Dear AlanAuckland
We appreciate the time taken to post a review on Trip Advisor and we are thrilled you enjoyed your time with us.
We look forward to sharing our genuine hospitality with you again in the future.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
76 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Be careful - there are two Michelangelo hotels in Sandton. This review is for the Michelangelo hotel, not the Michelangelo Towers which is different.

This turned out to be a fantastic hotel choice, even if it was for just one night in Johannesburg. The hotel is in a great location. It’s a short 100 metre walk from from the Gautrain station in Sandton and is on Nelson Mandela square meaning it’s just across the plaza from the main Sandton shopping centre.

The hotel itself was lovely, with very well appointed and spacious rooms which included a bath. The decor was in a faux-renaissance style which was t a refreshing change from so many other five star hotels which all start to look the same after a while.

The gym was OK for a hotel gym (usable but not spectacular). The hotel breakfast was one of the best I have had in recent memory. I would happily stay here again.

  • Stayed December 2016, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank hotsyd22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 2 weeks ago
Dear hotsyd22
Thank you for taking the time to post a review on Trip Advisor.
We are delighted your stay was a memorable one and that you enjoyed your time with us.
We hope to welcome you back in the future.
Wishing you a peaceful 2017.
Regards
Roberto Rosa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I stayed at the Michelangelo hotel for a week for business. The room was spacious, the staff nice, the hotel is safe, I liked breakfast, there is a nice evening bar to get a range of cocktails (tip: get the drink served by one of the cocktail masters, not all barmen have this 'degree'). The hotel is next to Nelson Mandela Square, which features a great number of restaurants: meat (from beef to ostrich), sushi, etc. All in all a great choice to stay in Joburg.

  • Stayed November 2016, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this review, 2 weeks ago
Dear Amine O
Thank you for posting a review on Trip Advisor.
We are glad you enjoyed our breakfast and cocktails at the bar.
We hope to welcome you back again in the future.
All the best for 2017.
Regards
Roberto Rosa
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Michelangelo Hotel

Property: Michelangelo Hotel
Address: Nelson Mandela Square 135 West Street | Sandown, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sandton
#4 Romantic Hotel in Sandton
#4 Luxury Hotel in Sandton
#7 Business Hotel in Sandton
Price range (per night): R2 860 - R4 120
Hotel Class:5 star — Michelangelo Hotel 5*
Number of rooms: 242
Official Description (provided by the hotel):
A member of the Leading Hotels of the World, The Michelangelo Hotel guarantees visitors a five-star stay whether spending the day to attend a conference, staying overnight or merely visiting for a breakfast, lunch or dinner meeting. The splendor of the hotel's Renaissance architecture in the heart of Sandton's business and leisure district, as well as the service excellence and world-class facilities on offer, sets The Michelangelo apart from its competitors. Built around a central atrium, guests enjoy the decadent use of space which gives the feeling of grandeur in an area where space is at a premium. ... more   less 
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Also Known As:
Michelangelo Hotel Johannesburg

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